DSI WebApp

Customer/Point of Contact:

Morrico Equipment
Allan Morrison (+61 438 782 385)

Scheduled Date/Time:

07/02/2019, 02:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

ME00.6009: Morrico Equipment - Service Contract 2019

Rates:

Morrico Equipment - Service Contract 2019 [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Remotely check Allan's laptop on constant 58 PUP malware infection being detected daily.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Remotely helped Allan. Cleared Chrome Browser Cache. Update Malwarebytes from v. 1.8 to 3.8. Check configuration setting for Malwarebytes and Avast/AVG to update and schedule scans.	Chu Hsieh	07/02/2019 02:00 pm	07/02/2019 03:00 pm	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
07/02/2019 03:42 pm	Updated status to Closed	Jessica L.
07/02/2019 03:19 pm	Updated status to Submitted for Invoicing	Chu H.
07/02/2019 03:19 pm	Approved.	Chu H.
07/02/2019 03:18 pm	No Signature: remote support with Allan Morrison	Chu H.
07/02/2019 03:18 pm	Updated status to Pending Approval	Chu H.
07/02/2019 03:18 pm	Service Completed	Chu H.
07/02/2019 07:17 am	Updated billable hours to: 01.00	Chu H.
07/02/2019 03:16 pm	Check-out 07/02/2019 03:00 pm	Chu H.
07/02/2019 03:16 pm	Updated status to Service Completed	Chu H.
07/02/2019 03:13 pm	Check-in 07/02/2019 02:00 pm	Chu H.
07/02/2019 03:12 pm	Updated status to Scheduled	Chu H.
07/02/2019 03:12 pm	Assigned: Chu Hsieh	Chu H.
07/02/2019 03:12 pm	Created workorder.	Chu H.

Filename
W36667