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Customer/Point of Contact:

Morrico Equipment
Rene Molinos (671-649-1946)

Scheduled Date/Time:

08/07/2019, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ME00.6009: Morrico Equipment - Service Contract 2019

Rates:

Morrico Equipment - Service Contract 2019 [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Alma Dimla

Date Signed:

08/07/2019

Various service request

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Install replacement keyboard on a Panasonic Toughbook. Troubleshoot laptop issue of unable to type when inside Windows. Keyboard filter was enabled. Check Mary Rose PC for slowness. Recommend upgrade to Win10Pro, Office365, SSD and additional 4GB. Set Ross Outlook to highlight unread emails in Red on Outlook. Troubleshoot SmartPOP issues. Install Serdia on Equip2 laptop. Version has issues connecting to Deutz engine. Downloading Serdia 2010 to see if issue is resolve.	Chu Hsieh	08/07/2019 01:51 pm	08/07/2019 05:11 pm	03:20

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
08/07/2019 05:41 pm	Updated status to Closed	Jessica L.
08/07/2019 05:28 pm	Updated status to Submitted for Invoicing	Chu H.
08/07/2019 05:28 pm	Approved.	Chu H.
08/07/2019 05:19 pm	Updated status to Pending Approval	Chu H.
08/07/2019 05:19 pm	Service Completed	Chu H.
08/07/2019 09:18 am	Updated billable hours to: 04.00	Chu H.
08/07/2019 05:17 pm	Modified workorder.	Chu H.
08/07/2019 05:17 pm	Updated status to Service Completed	Chu H.
08/07/2019 05:16 pm	Customer Signature Posted	Chu H.
08/07/2019 05:15 pm	Check-out 08/07/2019 05:11 pm	Chu H.
08/07/2019 05:15 pm	Updated status to Scheduled	Chu H.
08/07/2019 02:01 pm	Arrived 08/07/2019 02:01 pm	Chu H.
08/07/2019 01:51 pm	Check-in 08/07/2019 01:51 pm	Chu H.
08/07/2019 12:56 pm	Updated status to Scheduled	Chu H.
08/07/2019 12:56 pm	Assigned: Chu Hsieh	Chu H.
08/07/2019 12:56 pm	Created workorder.	Chu H.

Filename
W36747