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W37097   Invoiced

12/06/2019, 09:00 am   
Inhouse
Service Contract
ME00.6009: Morrico Equipment - Service Contract 2019
Additional Hour (SERVICE CONTRACT) [TOTAL MONTHLY HOURS: 4]
0
2
Kevin Hsueh
No
028662

Work Requested

Reprep Lenovo Workstation and Panasonic Toughbook
Work Requested by:

Items Dropped Off 2

Item Serial Number Notes
1 Lenovo ThinkCentre E73 PC04J8E2
2 Panasonic Toughbook CF-19 1BKYA28625

Work Completed 3

Work Completed Technician Check-in Check-out Actual Hrs
1 Reprep Panasonic CF-19 with Windows 10 Pro. Download and install all device drivers. Kevin Hsueh
12/06/2019 09:00 am 12/06/2019 10:00 am 01:00
2 Begin HDD cloning from known good Panasonic CF-19. Kevin Hsueh
12/10/2019 04:30 pm 12/10/2019 05:30 pm 01:00
3 Noted WiFi adapter is still not present after cloning HDD from a known good HDD. Download and manually install Intel WiFi driver, driver installs but adapter still not present. Test with a known good USB WiFi adapter and connected to WiFi network successfully. WiFi adapter in Panasonic CF-19 is bad. System to be delivered back to Morrico. Kevin Hsueh
12/11/2019 04:00 pm 12/11/2019 05:00 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 20

Date/Time Comment Tech
12/11/2019 05:55 pm Updated status to Invoiced Jessica L.
12/11/2019 05:19 pm Updated status to Submitted for Invoicing Chu H.
12/11/2019 05:19 pm Approved. Chu H.
12/11/2019 05:14 pm Signature for Later: System to be delivered to Morrico Kevin H.
12/11/2019 05:14 pm Updated status to Pending Approval Kevin H.
12/11/2019 05:14 pm Service Completed Kevin H.
12/11/2019 07:13 am Updated billable hours to: 03.00 Kevin H.
12/11/2019 05:12 pm Check-out 12/11/2019 05:00 pm Kevin H.
12/11/2019 05:12 pm Updated status to Service Completed Kevin H.
12/11/2019 05:10 pm Check-in 12/11/2019 04:00 pm Kevin H.
12/10/2019 04:49 pm Check-out 12/10/2019 05:30 pm Kevin H.
12/10/2019 04:49 pm Updated status to In Progress Kevin H.
12/10/2019 04:49 pm Check-in 12/10/2019 04:30 pm Kevin H.
12/06/2019 02:31 pm Check-out 12/06/2019 10:00 am Kevin H.
12/06/2019 02:31 pm Updated status to In Progress Kevin H.
12/06/2019 09:50 am Check-in 12/06/2019 09:00 am Kevin H.
12/06/2019 09:19 am Added customer equipment. Kevin H.
12/06/2019 09:19 am Updated status to Scheduled Kevin H.
12/06/2019 09:19 am Assigned: Kevin Hsueh Kevin H.
12/06/2019 09:19 am Created workorder. Kevin H.