DSI WebApp

Customer/Point of Contact:

Morrico Equipment
Torgun Smith (1-671-649-1946)

Scheduled Date/Time:

02/21/2020, 09:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

ME00.6010: Morrico Equipment - Service Contract 2020

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

028801

Torgun not receiving emails from tennisacademy.com and gntf.org

Work Requested by:

	Item	Serial Number	Notes

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Remotely troubleshoot email issues. Found SmartPop2Exch system ran out of disk space. Deleted temporary files reinstall SmartPop2Exchange software. Email flow resolved.	Chu Hsieh	02/21/2020 09:30 am	02/21/2020 10:30 am	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
02/21/2020 03:28 pm	Updated status to Invoiced	Jessica L.
02/21/2020 12:21 pm	Updated status to Submitted for Invoicing	.
02/21/2020 12:21 pm	Approved.	.
02/21/2020 11:17 am	No Signature: remote support	Chu H.
02/21/2020 11:17 am	Updated status to Pending Approval	Chu H.
02/21/2020 11:17 am	Service Completed	Chu H.
02/21/2020 01:16 am	Updated billable hours to: 01.00	Chu H.
02/21/2020 11:16 am	Modified workorder.	Chu H.
02/21/2020 11:16 am	Updated status to Service Completed	Chu H.
02/21/2020 11:13 am	Check-out 02/21/2020 10:30 am	Chu H.
02/21/2020 11:13 am	Updated status to Scheduled	Chu H.
02/21/2020 11:08 am	Check-in 02/21/2020 09:30 am	Chu H.
02/21/2020 11:07 am	Updated status to Scheduled	Chu H.
02/21/2020 11:07 am	Assigned: Chu Hsieh	Chu H.
02/21/2020 11:07 am	Created workorder.	Chu H.

Filename
W37247