DSI WebApp

W37449 Invoiced

Customer/Point of Contact:

Morrico Equipment
Rene Molinos (671-649-1946)

Scheduled Date/Time:

05/26/2020, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ME00.6010: Morrico Equipment - Service Contract 2020

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

3

Reference/PO #:

Taken By:

Elser Edward

Customer Signature:

Yes

Print Name:

Rene

Date Signed:

05/26/2020

Invoice Number:

029023

Work Requested

Troubleshoot various laptops and desktops.

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Troubleshoot Aron’s workstation, workstation does not boot up, brought workstation back to dsi for further troubleshooting. Brought back 1 tech laptop to clone to other tech laptop. Check diagnostic laptop software cannot connect due to updates currently being downloaded. Morrico to monitor download progress. Added Vernon to service email. Set up and provision new phone for Patrick. Updated MS office 365 billing settings from morrico office to account. Document all Windows 7 workstations .	Elser Edward	05/26/2020 01:37 pm	05/26/2020 03:19 pm	01:42

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 23

Date/Time	Comment	Tech
06/04/2020 10:47 am	Updated status to Invoiced	Jessica L.
06/03/2020 04:02 pm	Updated status to Submitted for Invoicing	Chu H.
06/03/2020 04:02 pm	Approved.	Chu H.
05/29/2020 09:01 am	Updated status to Pending Approval	Elser E.
05/29/2020 09:01 am	Service Completed	Elser E.
05/29/2020 09:01 am	Quote for other items/solutions required.	Elser E.
05/27/2020 08:45 am	Modified workorder.	Elser E.
05/27/2020 08:45 am	Updated status to Service Completed	Elser E.
05/27/2020 08:45 am	Rates modified to Additional Hour (SERVICE CONTRACT): $76.00	Elser E.
05/26/2020 04:37 pm	Updated status to Pending Update	Chu H.
05/26/2020 04:37 pm	out of hours. need to use the additional hours.	Chu H.
05/26/2020 04:37 pm	Rejected.	Chu H.
05/26/2020 03:30 pm	Updated status to Pending Approval	Elser E.
05/26/2020 03:30 pm	Service Completed	Elser E.
05/26/2020 05:29 am	Updated billable hours to: 02.00	Elser E.
05/26/2020 03:26 pm	Customer Signature Posted	Elser E.
05/26/2020 03:26 pm	Check-out 05/26/2020 03:19 pm	Elser E.
05/26/2020 03:26 pm	Updated status to Service Completed	Elser E.
05/26/2020 01:42 pm	Arrived 05/26/2020 01:41 pm	Elser E.
05/26/2020 01:37 pm	Check-in 05/26/2020 01:37 pm	Elser E.
05/26/2020 01:37 pm	Updated status to Scheduled	Elser E.
05/26/2020 01:37 pm	Assigned: Elser Edward	Elser E.
05/26/2020 01:37 pm	Created workorder.	Elser E.

Attachments 1

Filename
W37449