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W37479   Closed

06/04/2020, 05:00 pm   
Remote
Service Contract
ME00.6010: Morrico Equipment - Service Contract 2020
Morrico Equipment - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]
2
1
Chu Hsieh
No

Work Requested

Torgun's father's Facebook was hacked.
Work Requested by: Torgun Smith

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Bill to Torgun. Install Malwarebytes and remove infection. Email which pointed to a fake facebook link allow his account to be hijack. Was able to reset password and permanently deleted the facebook account.
Work Completed Technician Check-in Check-out Actual Hrs
1 Bill to Torgun. Install Malwarebytes and remove infection. Email which pointed to a fake facebook link allow his account to be hijack. Was able to reset password and permanently deleted the facebook account. Chu Hsieh
06/04/2020 05:00 pm 06/04/2020 06:00 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
06/05/2020 06:34 pm Updated status to Closed Jessica L.
06/04/2020 06:09 pm Updated status to Submitted for Invoicing Chu H.
06/04/2020 06:09 pm Approved. Chu H.
06/04/2020 06:09 pm No Signature: remote support Chu H.
06/04/2020 06:09 pm Updated status to Pending Approval Chu H.
06/04/2020 06:09 pm Service Completed Chu H.
06/04/2020 06:09 pm Work Completed not Explained to Customer Reason: Chu H.
06/04/2020 06:04 pm Check-out 06/04/2020 06:00 pm Chu H.
06/04/2020 06:04 pm Work Order Tasks Added Chu H.
06/04/2020 06:04 pm Updated status to Service Completed Chu H.
06/04/2020 06:02 pm Check-in 06/04/2020 05:00 pm Chu H.
06/04/2020 06:01 pm Updated status to Scheduled Chu H.
06/04/2020 06:01 pm Assigned: Chu Hsieh Chu H.
06/04/2020 06:01 pm Created workorder. Chu H.

Attachments 1

Filename
W37479