DSI WebApp

W37699 Invoiced

Customer/Point of Contact:

Morrico Equipment
Michelle Bordallo (1-671-649-1946)

Scheduled Date/Time:

08/06/2020, 08:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

ME00.6010: Morrico Equipment - Service Contract 2020

Rates:

Morrico Equipment - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

029174

Work Requested

Michelle reported Ross having issues connecting to Outlook Web Access from outside the office

Work Requested by: Michelle Bordallo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Issue related to SSL certificate and new browser not supporting older version of SSL/TLS certificates. Install TLS registry update to use new TLS protocol. Start install of new awaiting Windows Updates. Michelle will restart server at end of day.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Issue related to SSL certificate and new browser not supporting older version of SSL/TLS certificates. Install TLS registry update to use new TLS protocol. Start install of new awaiting Windows Updates. Michelle will restart server at end of day.	Chu Hsieh	08/06/2020 08:30 am	08/06/2020 09:30 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
08/06/2020 11:19 am	Created workorder.	Chu H.
08/06/2020 11:19 am	Assigned: Chu Hsieh	Chu H.
08/06/2020 11:19 am	Updated status to Pending Schedule	Chu H.
08/06/2020 11:19 am	Check-in 08/06/2020 08:30 am	Chu H.
08/06/2020 11:22 am	Updated status to Service Completed	Chu H.
08/06/2020 11:22 am	Work Order Tasks Added	Chu H.
08/06/2020 11:22 am	Check-out 08/06/2020 09:30 am	Chu H.
08/06/2020 11:30 am	Service Completed	Chu H.
08/06/2020 11:30 am	Updated status to Pending Approval	Chu H.
08/06/2020 11:30 am	No Signature: remote support	Chu H.
08/06/2020 11:31 am	Approved.	Chu H.
08/06/2020 11:31 am	Updated status to Submitted for Invoicing	Chu H.
08/06/2020 02:19 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W37699

Work Orders