DSI WebApp

W37739 Closed

Customer/Point of Contact:

Morrico Equipment
Michelle Bordallo (1-671-649-1946)

Scheduled Date/Time:

08/24/2020, 12:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

ME00.6010: Morrico Equipment - Service Contract 2020

Rates:

Morrico Equipment - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Chrissie's Excel issues.

Work Requested by: Michelle Bordallo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remote Support with Chrissie. Noted Excel unable to open spreadsheets. Repair MS Office software and test open spreadsheets with Chrissie successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Remote Support with Chrissie. Noted Excel unable to open spreadsheets. Repair MS Office software and test open spreadsheets with Chrissie successfully.	Kevin Hsueh	08/24/2020 12:30 pm	08/24/2020 01:03 pm	00:33

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
08/24/2020 01:02 pm	Created workorder.	Kevin H.
08/24/2020 01:02 pm	Assigned: Kevin Hsueh	Kevin H.
08/24/2020 01:02 pm	Updated status to Scheduled	Kevin H.
08/24/2020 01:03 pm	Check-in 08/24/2020 12:30 pm	Kevin H.
08/24/2020 01:03 pm	Updated status to Service Completed	Kevin H.
08/24/2020 01:03 pm	Work Order Tasks Added	Kevin H.
08/24/2020 01:03 pm	Check-out 08/24/2020 01:03 pm	Kevin H.
08/24/2020 01:04 pm	Service Completed	Kevin H.
08/24/2020 01:04 pm	Updated status to Pending Approval	Kevin H.
08/24/2020 01:04 pm	No Signature: Remote Support	Kevin H.
08/24/2020 05:37 pm	Approved.	Chu H.
08/24/2020 05:37 pm	Updated status to Submitted for Invoicing	Chu H.
08/25/2020 10:09 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W37739

Work Orders