DSI WebApp

Customer/Point of Contact:

Morrico Equipment
Mary Rose Real (1 671 649-1946)

Scheduled Date/Time:

09/17/2020, 07:51 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

ME00.6010: Morrico Equipment - Service Contract 2020

Rates:

Morrico Equipment - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Unable to access Kronos

Work Requested by: Mary Rose Real

	Item	Serial Number	Notes

Another remote session is still logged in to Kronos. Had Mary Rose restart Kronos PC. Access restored.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Another remote session is still logged in to Kronos. Had Mary Rose restart Kronos PC. Access restored.	Chu Hsieh	09/17/2020 03:00 pm	09/17/2020 03:30 pm	00:30

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
09/17/2020 07:52 pm	Created workorder.	Chu H.
09/17/2020 07:52 pm	Assigned: Chu Hsieh	Chu H.
09/17/2020 07:52 pm	Updated status to Scheduled	Chu H.
09/17/2020 07:53 pm	Check-in 09/17/2020 03:00 pm	Chu H.
09/17/2020 07:55 pm	Updated status to Service Completed	Chu H.
09/17/2020 07:55 pm	Work Order Tasks Added	Chu H.
09/17/2020 07:55 pm	Check-out 09/17/2020 03:30 pm	Chu H.
09/17/2020 07:56 pm	Service Completed	Chu H.
09/17/2020 07:56 pm	Updated status to Pending Approval	Chu H.
09/17/2020 07:56 pm	No Signature: remote support	Chu H.
09/17/2020 07:56 pm	Approved.	Chu H.
09/17/2020 07:56 pm	Updated status to Submitted for Invoicing	Chu H.
09/17/2020 08:05 pm	Approved.	Chu H.
09/17/2020 08:05 pm	Updated status to Submitted for Invoicing	Chu H.
09/18/2020 10:53 am	Updated status to Closed	Jessica L.

Filename
W37818