DSI WebApp

W37826 Closed

Customer/Point of Contact:

Morrico Equipment
Alma Dimla (1-671-649-1946)

Scheduled Date/Time:

09/21/2020, 10:48 am

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

ME00.6010: Morrico Equipment - Service Contract 2020

Rates:

Morrico Equipment - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jessica Limo

Customer Signature:

Yes

Print Name:

Vernon Yoma

Date Signed:

09/22/2020

Work Requested

Software update (X-Entry)

Work Requested by: Alma Dimla

Items Dropped Off 1

	Item	Serial Number	Notes
1	Panasonic Toughbook	DFQX3A14XB

Work Completed 1

Summary of Tasks

Download and install XSentry 06.2020 update. Check MBE Software server connect error. Error message states a valid APPID is needed. Advised Alma. Alma to contact MBE support representative to obtain APPID.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Download and install XSentry 06.2020 update. Check MBE Software server connect error. Error message states a valid APPID is needed. Advised Alma. Alma to contact MBE support representative to obtain APPID.	Kevin Hsueh	09/21/2020 02:00 pm	09/21/2020 03:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 16

Date/Time	Comment	Tech
09/21/2020 10:50 am	Created workorder.	Jessica L.
09/21/2020 10:50 am	Assigned: Kevin Hsueh	Jessica L.
09/21/2020 10:50 am	Updated status to Pending Schedule	Jessica L.
09/21/2020 10:55 am	Work requested modified- Software update (X-Entry)	Jessica L.
09/21/2020 10:57 am	Added customer equipment.	Jessica L.
09/22/2020 09:41 am	Check-in 09/21/2020 02:00 pm	Kevin H.
09/22/2020 09:42 am	Updated status to Service Completed	Kevin H.
09/22/2020 09:42 am	Work Order Tasks Added	Kevin H.
09/22/2020 09:42 am	Check-out 09/21/2020 03:00 pm	Kevin H.
09/22/2020 09:43 am	Service Completed	Kevin H.
09/22/2020 09:43 am	Updated status to Pending Approval	Kevin H.
09/22/2020 09:43 am	Signature for Later: Customer to pick up	Kevin H.
09/22/2020 01:45 pm	Approved.	Chu H.
09/22/2020 01:45 pm	Updated status to Submitted for Invoicing	Chu H.
09/22/2020 02:04 pm	Customer Signature Posted	Jessica L.
09/22/2020 02:45 pm	Updated status to Closed	Jessica L.

Attachments 3

Filename
Items Received 01/01/1970 10:00 am
Items Received 01/01/1970 10:00 am
W37826

Work Orders