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W37867   Invoiced

09/29/2020, 05:18 pm   
Inhouse
Service Contract
ME00.6010: Morrico Equipment - Service Contract 2020
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
1
Jessica Limo
No
029337

Work Requested

Keyboard issue
Work Requested by: Alma Dimla

Items Dropped Off 1

Item Serial Number Notes
1 Panasonic Toughbook (T0434) 9FKYA79532 No Adapter

Work Completed 1

Summary of Tasks

Onboard keyboard is not functioning. Keys physically feel crusty. Water spillage occurred. Noted screws that secure the laptop together also is corroded and rusted. Bottom Right Corner of laptop also looks damaged. Advised Alma of the issue. Suggested to replace this laptop unit.
Work Completed Technician Check-in Check-out Actual Hrs
1 Onboard keyboard is not functioning. Keys physically feel crusty. Water spillage occurred. Noted screws that secure the laptop together also is corroded and rusted. Bottom Right Corner of laptop also looks damaged. Advised Alma of the issue. Suggested to replace this laptop unit. Kevin Hsueh
09/30/2020 02:00 pm 09/30/2020 02:50 pm 00:50

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
09/29/2020 05:30 pm Created workorder. Jessica L.
09/29/2020 05:30 pm Assigned: Kevin Hsueh Jessica L.
09/29/2020 05:30 pm Updated status to Pending Schedule Jessica L.
09/29/2020 05:38 pm Added customer equipment. Jessica L.
09/30/2020 02:50 pm Check-in 09/30/2020 02:00 pm Kevin H.
09/30/2020 02:52 pm Updated status to Service Completed Kevin H.
09/30/2020 02:52 pm Work Order Tasks Added Kevin H.
09/30/2020 02:52 pm Check-out 09/30/2020 02:50 pm Kevin H.
09/30/2020 02:54 pm Service Completed Kevin H.
09/30/2020 02:54 pm Updated status to Pending Approval Kevin H.
09/30/2020 02:54 pm Signature for Later: Customer will pick up Kevin H.
10/01/2020 10:24 am Approved. Chu H.
10/01/2020 10:24 am Updated status to Submitted for Invoicing Chu H.
10/01/2020 10:26 am Updated status to Invoiced Jessica L.