DSI WebApp

W38074 Closed

Customer/Point of Contact:

Morrico Equipment
Alma Dimla (1-671-649-1946)

Scheduled Date/Time:

11/24/2020, 03:20 pm

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

ME00.6010: Morrico Equipment - Service Contract 2020

Rates:

Morrico Equipment - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jessica Limo

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Update with guidelines from EBS. Alma sent Kevin an email regarding this.

Work Requested by: Alma Dimla

Items Dropped Off 1

	Item	Serial Number	Notes
1	Panasonic Toughbook	1BKYA28625	w/Adapter

Work Completed 1

Summary of Tasks

Check EBS Issue on laptop. Noted several Windows System services and features not running properly. Contact Alma to advise. DSI proceeded to reinstall Windows 10, Drivers, and all available windows update. AnyDesk installed for EBS remote access to deploy EBS Software.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check EBS Issue on laptop. Noted several Windows System services and features not running properly. Contact Alma to advise. DSI proceeded to reinstall Windows 10, Drivers, and all available windows update. AnyDesk installed for EBS remote access to deploy EBS Software.	Kevin Hsueh	11/24/2020 04:00 pm	11/24/2020 05:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/24/2020 03:23 pm	Created workorder.	Jessica L.
11/24/2020 03:23 pm	Assigned: Kevin Hsueh	Jessica L.
11/24/2020 03:23 pm	Updated status to Pending Schedule	Jessica L.
11/24/2020 03:23 pm	Added customer equipment.	Jessica L.
11/25/2020 08:29 am	Check-in 11/24/2020 04:00 pm	Kevin H.
11/25/2020 08:30 am	Updated status to Service Completed	Kevin H.
11/25/2020 08:30 am	Work Order Tasks Added	Kevin H.
11/25/2020 08:30 am	Check-out 11/24/2020 05:00 pm	Kevin H.
11/25/2020 08:32 am	Service Completed	Kevin H.
11/25/2020 08:32 am	Updated status to Pending Approval	Kevin H.
11/25/2020 08:32 am	Signature for Later:	Kevin H.
11/25/2020 08:33 am	Approved.	Chu H.
11/25/2020 08:33 am	Updated status to Submitted for Invoicing	Chu H.
12/01/2020 04:34 pm	Updated status to Closed	Jessica L.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W38074

Work Orders