DSI WebApp

W38079 Closed

Customer/Point of Contact:

Morrico Equipment
Alma Dimla (1-671-649-1946)

Scheduled Date/Time:

12/01/2020, 08:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ME00.6010: Morrico Equipment - Service Contract 2020

Rates:

Morrico Equipment - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Alma Dimla

Date Signed:

12/03/2020

Work Requested

Work with EBS Support to deploy EBS to tech laptop.

Work Requested by: Alma Dimla

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Deliver and setup tech laptop with AnyDesk for Pam at EBS to login and setup. Pam running behind and requested to leave the laptop on for her. Set Rolands EBS to connect to Morrico database. Test login ok.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Worked with Pam from EBS to deploy EBS. Pam noted prerequisite software currently on EBS server is the old versions. Brought laptop back to DSI to install new versions of prerequisite software.	Kevin Hsueh	12/01/2020 08:20 am	12/01/2020 09:58 am	01:38
	2	Deliver and setup tech laptop with AnyDesk for Pam at EBS to login and setup. Pam running behind and requested to leave the laptop on for her. Set Rolands EBS to connect to Morrico database. Test login ok.	Kevin Hsueh	12/03/2020 08:28 am	12/03/2020 09:25 am	00:57

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
12/01/2020 08:01 am	Created workorder.	Kevin H.
12/01/2020 08:01 am	Assigned: Kevin Hsueh	Kevin H.
12/01/2020 08:01 am	Updated status to Scheduled	Kevin H.
12/01/2020 08:20 am	Check-in 12/01/2020 08:20 am	Kevin H.
12/01/2020 08:20 am	Arrived 12/01/2020 08:20 am	Kevin H.
12/01/2020 09:59 am	Updated status to In Progress	Kevin H.
12/01/2020 09:59 am	Check-out 12/01/2020 09:58 am	Kevin H.
12/03/2020 08:28 am	Check-in 12/03/2020 08:28 am	Kevin H.
12/03/2020 09:23 am	Customer Signature Posted	Kevin H.
12/03/2020 09:26 am	Updated status to Service Completed	Kevin H.
12/03/2020 09:26 am	Work Order Tasks Added	Kevin H.
12/03/2020 09:26 am	Check-out 12/03/2020 09:25 am	Kevin H.
12/03/2020 09:27 am	Service Completed	Kevin H.
12/03/2020 09:27 am	Updated status to Pending Approval	Kevin H.
12/03/2020 01:51 pm	Approved.	Chu H.
12/03/2020 01:51 pm	Updated status to Submitted for Invoicing	Chu H.
12/03/2020 04:19 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W38079

Work Orders