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Hi,

Work Orders

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W38122 Invoiced

Customer/Point of Contact:

Morrico Equipment
Alma Dimla (1-671-649-1946)

Scheduled Date/Time:

12/28/2020, 12:00 pm

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

ME00.6010: Morrico Equipment - Service Contract 2020

Rates:

Morrico Equipment - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

Est. Service Time (hrs):

Reference/PO #:

Taken By:

Jessica Limo

Customer Signature:

Print Name:

Date Signed:

Invoice Number:

029516

Work Requested

David's Machine - Mouse doesnt work. Now they tried with external mouse and it worked for a while but now it doesnt work. Andy's Machine - Per Alma, she said Kevin is aware of this issue with EBS Software. Andy also said that internet doesnt work when using Skype.

Work Requested by: Alma Dimla

Items Dropped Off 2

	Item	Serial Number	Notes
1	Panasonic Toughbook (Andy)	1BKYA28625	W/AC Adapter
2	Panasonic Toughbook (David_	1BKYA28052	W/External Mouse

Work Completed 1

Summary of Tasks

David's Laptop: Disable touchscreen in device manager. Touch screen causing mouse to not operate properly. Test mouse with no issues after touch screen disabled. Andy's Laptop: Clone laptop from David's laptop. Change computer name to laptop serial number. Need to work with Morrico remotely to add laptop back to Morrico domain. Once back on Domain, Pam from EBS can login to change tech id.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	David's Laptop: Disable touchscreen in device manager. Touch screen causing mouse to not operate properly. Test mouse with no issues after touch screen disabled. Andy's Laptop: Clone laptop from David's laptop. Change computer name to laptop serial number. Need to work with Morrico remotely to add laptop back to Morrico domain. Once back on Domain, Pam from EBS can login to change tech id.	Kevin Hsueh	12/28/2020 12:00 pm	12/28/2020 01:45 pm	01:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 24

Date/Time	Comment	Tech
12/15/2020 04:21 pm	Created workorder.	Jessica L.
12/15/2020 04:21 pm	Assigned: Kevin Hsueh	Jessica L.
12/15/2020 04:21 pm	Updated status to Pending Schedule	Jessica L.
12/15/2020 04:21 pm	Added customer equipment.	Jessica L.
12/15/2020 04:38 pm	Updated Estimated Service Time (hrs) to	Jessica L.
12/15/2020 04:38 pm	Assigned: Chu Hsieh	Jessica L.
12/15/2020 04:38 pm	Unassigned: Kevin Hsueh	Jessica L.
12/15/2020 04:38 pm	Modified workorder.	Jessica L.
12/28/2020 01:45 pm	Updated Estimated Service Time (hrs) to	Kevin H.
12/28/2020 01:45 pm	Assigned: Kevin Hsueh	Kevin H.
12/28/2020 01:45 pm	Unassigned: Chu Hsieh	Kevin H.
12/28/2020 01:45 pm	Updated status to Scheduled	Kevin H.
12/28/2020 01:45 pm	Updated scheduled date/time from 12/15/2020 04:17 pm to: 12/28/2020 12:00 pm	Kevin H.
12/28/2020 01:45 pm	Modified workorder.	Kevin H.
12/28/2020 01:45 pm	Check-in 12/28/2020 12:00 pm	Kevin H.
12/28/2020 01:47 pm	Updated status to Service Completed	Kevin H.
12/28/2020 01:47 pm	Work Order Tasks Added	Kevin H.
12/28/2020 01:47 pm	Check-out 12/28/2020 01:45 pm	Kevin H.
12/28/2020 01:48 pm	Service Completed	Kevin H.
12/28/2020 01:48 pm	Updated status to Pending Approval	Kevin H.
12/28/2020 01:48 pm	Signature for Later: Customer to pick up	Kevin H.
12/31/2020 08:43 am	Approved.	Chu H.
12/31/2020 08:43 am	Updated status to Submitted for Invoicing	Chu H.
12/31/2020 09:19 am	Updated status to Invoiced	Jessica L.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W38122

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