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W38227 Closed

Customer/Point of Contact:

Morrico Equipment
Alma Dimla (1-671-649-1946)

Scheduled Date/Time:

02/09/2021, 11:59 am

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

ME00.6011: Morrico Equipment - Service Contract 2021

Rates:

Morrico Equipment - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jason Soliva

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Please refer to Alma for service request

Work Requested by: Alma Dimla

Items Dropped Off 1

	Item	Serial Number	Notes
1	Panasonic Toughbook Laptop

Work Completed 1

Summary of Tasks

Touchscreen on Panasonic CF-19 not operating properly. Phantom touches present causing mouse to be not usable. Disable touch screen driver from device manager. Reboot laptop and confirmed mouse is operational and responsive now. Laptop battery at 7% charge.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Touchscreen on Panasonic CF-19 not operating properly. Phantom touches present causing mouse to be not usable. Disable touch screen driver from device manager. Reboot laptop and confirmed mouse is operational and responsive now. Laptop battery at 7% charge.	Kevin Hsueh	02/09/2021 12:30 pm	02/09/2021 01:26 pm	00:56

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
02/09/2021 12:02 pm	Created workorder.	Jason S.
02/09/2021 12:02 pm	Assigned: Kevin Hsueh	Jason S.
02/09/2021 12:02 pm	Updated status to Pending Schedule	Jason S.
02/09/2021 12:02 pm	Added customer equipment.	Jason S.
02/09/2021 01:26 pm	Check-in 02/09/2021 12:30 pm	Kevin H.
02/09/2021 01:27 pm	Updated status to Service Completed	Kevin H.
02/09/2021 01:27 pm	Work Order Tasks Added	Kevin H.
02/09/2021 01:27 pm	Check-out 02/09/2021 01:26 pm	Kevin H.
02/09/2021 01:28 pm	Service Completed	Kevin H.
02/09/2021 01:28 pm	Updated status to Pending Approval	Kevin H.
02/09/2021 01:28 pm	Signature for Later: Customer to pick up laptop	Kevin H.
02/09/2021 02:22 pm	Approved.	Chu H.
02/09/2021 02:22 pm	Updated status to Submitted for Invoicing	Chu H.
02/11/2021 11:09 am	Updated status to Closed	Jessica L.

Attachments 2

Filename
Items Received Angel French 02/09/2021 12:02 pm
W38227

Work Orders