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W38390 Invoiced

Customer/Point of Contact:

Morrico Equipment
Alma Dimla (1-671-649-1946)

Scheduled Date/Time:

04/15/2021, 02:00 pm

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

ME00.6011: Morrico Equipment - Service Contract 2021

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Jason Soliva

Customer Signature:

Yes

Print Name:

Angel French

Date Signed:

04/20/2021

Invoice Number:

029734

Work Requested

Wifi dropping on laptop

Work Requested by: Alma Dimla

Items Dropped Off 1

	Item	Serial Number	Notes
1	Panasonic Toughbook

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Not able to connect to WiFi on Laptop. WiFi adapter disabled. Attempt to re-enable but fails. Uninstall WiFi adapter driver and reinstall. WiFi connects for 10 minutes after driver reinstall but drops again. Test with a known good USB WiFi adapter and connection to WiFi successful with no drops. Morrico to procure a USB WiFi adapter.	Kevin Hsueh	04/15/2021 02:00 pm	04/15/2021 02:41 pm	00:41

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 23

Date/Time	Comment	Tech
04/15/2021 11:17 am	Created workorder.	Jason S.
04/15/2021 11:17 am	Assigned: Kevin Hsueh	Jason S.
04/15/2021 11:17 am	Updated status to Pending Schedule	Jason S.
04/15/2021 11:17 am	Added customer equipment.	Jason S.
04/15/2021 02:40 pm	Updated Estimated Service Time (hrs) to	Kevin H.
04/15/2021 02:40 pm	Rates modified to Additional Hour (SERVICE CONTRACT): $76.00	Kevin H.
04/15/2021 02:40 pm	Updated status to Scheduled	Kevin H.
04/15/2021 02:40 pm	Updated scheduled date/time from 04/15/2021 11:16 am to: 04/15/2021 02:00 pm	Kevin H.
04/15/2021 02:40 pm	Modified workorder.	Kevin H.
04/15/2021 02:41 pm	Check-in 04/15/2021 02:00 pm	Kevin H.
04/15/2021 02:43 pm	Updated status to In Progress	Kevin H.
04/15/2021 02:43 pm	Check-out 04/15/2021 02:41 pm	Kevin H.
04/15/2021 05:32 pm	Updated Estimated Service Time (hrs) to	Kevin H.
04/15/2021 05:32 pm	Updated status to Service Completed	Kevin H.
04/15/2021 05:32 pm	Modified workorder.	Kevin H.
04/15/2021 05:33 pm	Service Completed	Kevin H.
04/15/2021 05:33 pm	Updated status to Pending Approval	Kevin H.
04/15/2021 05:33 pm	Signature for Later: Customer to pick up	Kevin H.
04/16/2021 04:59 pm	Approved.	Chu H.
04/16/2021 04:59 pm	Updated status to Submitted for Invoicing	Chu H.
04/16/2021 05:11 pm	Updated status to Invoiced	.
04/16/2021 05:12 pm	Updated status to Invoiced	Jessica L.
04/20/2021 03:09 pm	Customer Signature Posted	Jason S.

Attachments 2

Filename
Items Received Angel French 04/15/2021 11:17 am
W38390