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W38463   Closed

Morrico Equipment
Michelle Bordallo (1-671-649-1946)
05/12/2021, 09:00 am   
Remote
Service Contract
ME00.6011: Morrico Equipment - Service Contract 2021
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
1
Chu Hsieh
No

Work Requested

Issues with Outlook. Typed email body are blank
Work Requested by: Michelle Bordallo

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

email body is blank after typing contents. bug with Microsoft update causing. fix - https://www.bleepingcomputer.com/news/microsoft/microsoft-outlook-bug-prevents-viewing-or-creating-email-worldwide/ In the command prompt type cd "C:\Program Files\Common Files\microsoft shared\ClickToRun" and press enter. You will now be in the ClickToRun folder. Type officec2rclient.exe /update user updatetoversion=16.0.13901.20462 and press enter.
Work Completed Technician Check-in Check-out Actual Hrs
1 email body is blank after typing contents. bug with Microsoft update causing. fix - https://www.bleepingcomputer.com/news/microsoft/microsoft-outlook-bug-prevents-viewing-or-creating-email-worldwide/ In the command prompt type cd "C:\Program Files\Common Files\microsoft shared\ClickToRun" and press enter. You will now be in the ClickToRun folder. Type officec2rclient.exe /update user updatetoversion=16.0.13901.20462 and press enter. Chu Hsieh
05/12/2021 09:00 am 05/12/2021 09:40 am 00:40

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
05/12/2021 09:40 am Created workorder. Chu H.
05/12/2021 09:40 am Assigned: Chu Hsieh Chu H.
05/12/2021 09:40 am Updated status to Scheduled Chu H.
05/12/2021 11:15 am Check-in 05/12/2021 09:00 am Chu H.
05/12/2021 11:18 am Updated status to Service Completed Chu H.
05/12/2021 11:18 am Work Order Tasks Added Chu H.
05/12/2021 11:18 am Check-out 05/12/2021 09:40 am Chu H.
05/12/2021 11:19 am Service Completed Chu H.
05/12/2021 11:19 am Updated status to Pending Approval Chu H.
05/12/2021 11:19 am No Signature: remote support Chu H.
05/12/2021 11:27 am Approved. Chu H.
05/12/2021 11:27 am Updated status to Submitted for Invoicing Chu H.
05/12/2021 01:29 pm Updated status to Closed Jessica L.

Attachments 1

Filename
W38463