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W38527   Closed

Morrico Equipment
Michelle Bordallo (1-671-649-1946)
06/08/2021, 10:00 am   
Remote
Service Contract
ME00.6011: Morrico Equipment - Service Contract 2021
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
2
No

Work Requested

issues with Office365 activation
Work Requested by: Michelle Bordallo

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

remotely work with Michelle to uninstall and activate office 365 that she renewed. Office 365 reported issues. reinstall did not fix as windows and office updates requested had been ignored previously. enable update and Michelle will report back if error is fixed.
Work Completed Technician Check-in Check-out Actual Hrs
1 remotely work with Michelle to uninstall and activate office 365 that she renewed. Office 365 reported issues. reinstall did not fix as windows and office updates requested had been ignored previously. enable update and Michelle will report back if error is fixed. Chu Hsieh
06/08/2021 10:00 am 06/08/2021 11:30 am 01:30

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
06/09/2021 05:47 pm Created workorder. .
06/09/2021 05:47 pm Assigned: Chu Hsieh .
06/09/2021 05:47 pm Updated status to Scheduled .
06/09/2021 05:52 pm Check-in 06/08/2021 10:00 am Chu H.
06/09/2021 05:54 pm Updated status to Service Completed Chu H.
06/09/2021 05:54 pm Work Order Tasks Added Chu H.
06/09/2021 05:54 pm Check-out 06/08/2021 11:30 am Chu H.
06/09/2021 05:57 pm Service Completed Chu H.
06/09/2021 05:57 pm Updated status to Pending Approval Chu H.
06/09/2021 05:57 pm No Signature: remote Chu H.
06/09/2021 05:58 pm Approved. Chu H.
06/09/2021 05:58 pm Updated status to Submitted for Invoicing Chu H.
06/10/2021 04:30 pm Updated status to Closed Jessica L.

Attachments 1

Filename
W38527