DSI WebApp

W38538 Invoiced

Customer/Point of Contact:

Morrico Equipment
Mary Rose Real (1 671 649-1946)

Scheduled Date/Time:

06/14/2021, 04:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

ME00.6011: Morrico Equipment - Service Contract 2021

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

029874

Work Requested

Michelle reported MaryRose not receiving emails from users on same network

Work Requested by: Mary Rose Real

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

OWA shows email flowing. Missing email is shown on OWA but not one Outlook. Delete OST file and recreate/resync OST. Emails are now showing. Most likely corrupted OST file

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	OWA shows email flowing. Missing email is shown on OWA but not one Outlook. Delete OST file and recreate/resync OST. Emails are now showing. Most likely corrupted OST file	Chu Hsieh	06/14/2021 04:30 pm	06/14/2021 05:15 pm	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
06/14/2021 05:15 pm	Created workorder.	Chu H.
06/14/2021 05:15 pm	Assigned: Chu Hsieh	Chu H.
06/14/2021 05:15 pm	Updated status to Scheduled	Chu H.
06/14/2021 05:15 pm	Check-in 06/14/2021 04:30 pm	Chu H.
06/14/2021 05:38 pm	Updated status to Service Completed	Chu H.
06/14/2021 05:38 pm	Work Order Tasks Added	Chu H.
06/14/2021 05:38 pm	Check-out 06/14/2021 05:15 pm	Chu H.
06/14/2021 05:45 pm	Service Completed	Chu H.
06/14/2021 05:45 pm	Updated status to Pending Approval	Chu H.
06/14/2021 05:45 pm	No Signature: remote	Chu H.
06/14/2021 05:46 pm	Approved.	Chu H.
06/14/2021 05:46 pm	Updated status to Submitted for Invoicing	Chu H.
06/15/2021 11:55 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38538

Work Orders