DSI WebApp

W38584 Closed

Customer/Point of Contact:

Morrico Equipment
Alma Dimla (1-671-649-1946)

Scheduled Date/Time:

07/01/2021, 09:00 am

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

ME00.6011: Morrico Equipment - Service Contract 2021

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Jason Soliva

Customer Signature:

Yes

Print Name:

Angel French

Date Signed:

07/07/2021

Work Requested

POC spoke with Kevin for details

Work Requested by: Alma Dimla

Items Dropped Off 1

	Item	Serial Number	Notes
1	Panasonic Toughbook laptop with power cord

Work Completed 1

Summary of Tasks

Laptop unable to login to FSMC user account. Remove laptop from Morrico domain and restart. Add laptop back to Morrico domain and test login to FSMC user account successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Laptop unable to login to FSMC user account. Remove laptop from Morrico domain and restart. Add laptop back to Morrico domain and test login to FSMC user account successfully.	Kevin Hsueh	07/01/2021 09:00 am	07/01/2021 09:30 am	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 20

Date/Time	Comment	Tech
06/30/2021 12:57 pm	Created workorder.	Jason S.
06/30/2021 12:57 pm	Assigned: Kevin Hsueh	Jason S.
06/30/2021 12:57 pm	Updated status to Pending Schedule	Jason S.
06/30/2021 12:57 pm	Added customer equipment.	Jason S.
07/01/2021 09:09 am	Updated Estimated Service Time (hrs) to	Kevin H.
07/01/2021 09:09 am	Rates modified to Additional Hour (SERVICE CONTRACT): $76.00	Kevin H.
07/01/2021 09:09 am	Updated status to Scheduled	Kevin H.
07/01/2021 09:09 am	Updated scheduled date/time from 06/30/2021 12:54 pm to: 07/01/2021 09:00 am	Kevin H.
07/01/2021 09:09 am	Modified workorder.	Kevin H.
07/01/2021 09:16 am	Check-in 07/01/2021 09:00 am	Kevin H.
07/01/2021 09:17 am	Updated status to Service Completed	Kevin H.
07/01/2021 09:17 am	Work Order Tasks Added	Kevin H.
07/01/2021 09:17 am	Check-out 07/01/2021 09:30 am	Kevin H.
07/01/2021 09:18 am	Service Completed	Kevin H.
07/01/2021 09:18 am	Updated status to Pending Approval	Kevin H.
07/01/2021 09:18 am	Signature for Later: Customer to pickup	Kevin H.
07/06/2021 02:38 pm	Approved.	Chu H.
07/06/2021 02:38 pm	Updated status to Submitted for Invoicing	Chu H.
07/06/2021 02:44 pm	Updated status to Closed	Jessica L.
07/07/2021 10:16 am	Customer Signature Posted	Melissa D.

Attachments 2

Filename
Items Received Angel French 06/30/2021 12:57 pm
W38584

Work Orders