DSI WebApp

W38704 Invoiced

Customer/Point of Contact:

Morrico Equipment
Michelle Bordallo (1-671-649-1946)

Scheduled Date/Time:

08/19/2021, 02:20 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

ME00.6011: Morrico Equipment - Service Contract 2021

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030006

Work Requested

Michelle unable to delete or receive emails on Outlook

Work Requested by: Michelle Bordallo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Had Michelle delete old emails and empty deleted folder via OWA. Outlook 365 reported OST file exceeded the limitation of 50GB mailbox size. Resync Outlook with Exchange server. Showed Michelle how to archive emails

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Had Michelle delete old emails and empty deleted folder via OWA. Outlook 365 reported OST file exceeded the limitation of 50GB mailbox size. Resync Outlook with Exchange server. Showed Michelle how to archive emails	Chu Hsieh	08/19/2021 02:20 pm	08/19/2021 03:05 pm	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
08/19/2021 03:47 pm	Created workorder.	Chu H.
08/19/2021 03:47 pm	Assigned: Chu Hsieh	Chu H.
08/19/2021 03:47 pm	Updated status to Scheduled	Chu H.
08/19/2021 03:48 pm	Check-in 08/19/2021 02:20 pm	Chu H.
08/19/2021 03:50 pm	Updated status to Service Completed	Chu H.
08/19/2021 03:50 pm	Work Order Tasks Added	Chu H.
08/19/2021 03:50 pm	Check-out 08/19/2021 03:05 pm	Chu H.
08/19/2021 03:51 pm	Service Completed	Chu H.
08/19/2021 03:51 pm	Updated status to Pending Approval	Chu H.
08/19/2021 03:51 pm	No Signature: remote support	Chu H.
08/19/2021 03:51 pm	Approved.	Chu H.
08/19/2021 03:51 pm	Updated status to Submitted for Invoicing	Chu H.
08/19/2021 04:09 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38704

Work Orders