S
| Item | Serial Number | Notes | |
|---|---|---|---|
| 1 | Panasonic Toughbook | 5CKYA20104 | Cord is included |
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Follow KA ID: KA00578567 provided by Alma. Was able to proceed with the steps listed on the KA to uninstall then reinstall Easy Engine Diagnostic Tool. Restart laptop and test open EST software. EST software opens properly now. |
Kevin Hsueh |
09/13/2021 10:00 am | 09/13/2021 12:00 pm | 02:00 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 09/13/2021 08:54 am | Created workorder. | Crystal M. |
| 09/13/2021 08:54 am | Assigned: Kevin Hsueh | Crystal M. |
| 09/13/2021 08:54 am | Updated status to Pending Schedule | Crystal M. |
| 09/13/2021 08:54 am | Added customer equipment. | Crystal M. |
| 09/13/2021 04:21 pm | Updated Estimated Service Time (hrs) to | Kevin H. |
| 09/13/2021 04:21 pm | Rates modified to Additional Hour (SERVICE CONTRACT): $76.00 | Kevin H. |
| 09/13/2021 04:21 pm | Updated status to Service Completed | Kevin H. |
| 09/13/2021 04:21 pm | Modified workorder. | Kevin H. |
| 09/13/2021 04:22 pm | Check-in 09/13/2021 10:00 am | Kevin H. |
| 09/13/2021 04:24 pm | Updated status to Service Completed | Kevin H. |
| 09/13/2021 04:24 pm | Work Order Tasks Added | Kevin H. |
| 09/13/2021 04:24 pm | Check-out 09/13/2021 12:00 pm | Kevin H. |
| 09/13/2021 04:25 pm | Service Completed | Kevin H. |
| 09/13/2021 04:25 pm | Updated status to Pending Approval | Kevin H. |
| 09/13/2021 04:25 pm | Signature for Later: Customer to pick up | Kevin H. |
| 09/13/2021 04:34 pm | Customer Signature Posted | Jason S. |
| 09/15/2021 01:04 pm | Approved. | Chu H. |
| 09/15/2021 01:04 pm | Updated status to Submitted for Invoicing | Chu H. |
| 09/15/2021 04:44 pm | Updated status to Invoiced | Jessica L. |