S
| Item | Serial Number | Notes | |
|---|---|---|---|
| 1 | Lenovo Thinkcentre | PB015TFS | No cord included |
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Troubleshoot Lenovo Workstation. Noted workstation freezing up and running slow. Noted current HDD activity is constantly active and HDD is making clicking sounds. HDD is going bad. Advised Rene and Rene will source a 500GB SSD drive for DSI to replace and install. |
Kevin Hsueh |
09/13/2021 10:00 am | 09/13/2021 11:00 am | 01:00 |
| 2 | SSD dropped to DSI by Morrico. Clone HDD to new SSD. Install new SSD and confirmed workstation boots up to Windows. |
Kevin Hsueh |
09/14/2021 11:00 am | 09/14/2021 12:00 pm | 01:00 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 09/13/2021 09:39 am | Created workorder. | Crystal M. |
| 09/13/2021 09:39 am | Assigned: Kevin Hsueh | Crystal M. |
| 09/13/2021 09:39 am | Updated status to Pending Schedule | Crystal M. |
| 09/13/2021 09:39 am | Added customer equipment. | Crystal M. |
| 09/13/2021 09:53 am | Updated Estimated Service Time (hrs) to | Kevin H. |
| 09/13/2021 09:53 am | Updated status to Scheduled | Kevin H. |
| 09/13/2021 09:53 am | Updated scheduled date/time from 09/13/2021 09:32 am to: 09/13/2021 10:00 am | Kevin H. |
| 09/13/2021 09:53 am | Modified workorder. | Kevin H. |
| 09/13/2021 10:03 am | Updated Estimated Service Time (hrs) to | Kevin H. |
| 09/13/2021 10:03 am | Rates modified to Additional Hour (SERVICE CONTRACT): $76.00 | Kevin H. |
| 09/13/2021 10:03 am | Modified workorder. | Kevin H. |
| 09/13/2021 10:04 am | Check-in 09/13/2021 10:00 am | Kevin H. |
| 09/13/2021 03:11 pm | Updated status to In Progress | Kevin H. |
| 09/13/2021 03:11 pm | Check-out 09/13/2021 11:30 am | Kevin H. |
| 09/14/2021 04:40 pm | Check-in 09/14/2021 11:00 am | Kevin H. |
| 09/14/2021 04:40 pm | Updated status to Service Completed | Kevin H. |
| 09/14/2021 04:40 pm | Work Order Tasks Added | Kevin H. |
| 09/14/2021 04:40 pm | Check-out 09/14/2021 12:00 pm | Kevin H. |
| 09/14/2021 04:41 pm | Service Completed | Kevin H. |
| 09/14/2021 04:41 pm | Updated status to Pending Approval | Kevin H. |
| 09/14/2021 04:41 pm | Signature for Later: Customer to pick up the workstation | Kevin H. |
| 09/15/2021 11:55 am | Customer Signature Posted | Crystal M. |
| 09/15/2021 01:04 pm | Approved. | Chu H. |
| 09/15/2021 01:04 pm | Updated status to Submitted for Invoicing | Chu H. |
| 09/15/2021 04:46 pm | Updated status to Invoiced | Jessica L. |