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W38820 Closed

Customer/Point of Contact:

Morrico Equipment
Vincent Taijeron (671-649-1946)

Scheduled Date/Time:

10/07/2021, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ME00.6011: Morrico Equipment - Service Contract 2021

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Vince Taijeron

Date Signed:

10/07/2021

Work Requested

Troubleshoot 3 tech laptops

Work Requested by: Vincent Taijeron

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Upgrade Diesel-7 Laptop from Windows 7 to Windows 10.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check 5 Diesel laptops and noted all 5 EBS software is not updated. Morrico to work with EBS to update to 3.10.26.0 version. Brought back 1 Diesel laptop running windows 7 to DSI to upgrade to windows 10	Kevin Hsueh	10/07/2021 09:22 am	10/07/2021 09:49 am	00:27
	2	Upgrade Diesel-7 Laptop from Windows 7 to Windows 10.	Kevin Hsueh	10/07/2021 02:00 pm	10/07/2021 03:30 pm	01:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 18

Date/Time	Comment	Tech
10/07/2021 09:03 am	Created workorder.	Kevin H.
10/07/2021 09:03 am	Assigned: Kevin Hsueh	Kevin H.
10/07/2021 09:03 am	Updated status to Scheduled	Kevin H.
10/07/2021 09:23 am	Check-in 10/07/2021 09:22 am	Kevin H.
10/07/2021 09:23 am	Arrived 10/07/2021 09:23 am	Kevin H.
10/07/2021 09:38 am	Customer Signature Posted	Kevin H.
10/07/2021 09:50 am	Updated status to In Progress	Kevin H.
10/07/2021 09:50 am	Check-out 10/07/2021 09:49 am	Kevin H.
10/07/2021 03:08 pm	Check-in 10/07/2021 02:00 pm	Kevin H.
10/07/2021 03:08 pm	Updated status to Service Completed	Kevin H.
10/07/2021 03:08 pm	Work Order Tasks Added	Kevin H.
10/07/2021 03:08 pm	Check-out 10/07/2021 03:30 pm	Kevin H.
10/07/2021 03:11 pm	Service Completed	Kevin H.
10/07/2021 03:11 pm	Updated status to Pending Approval	Kevin H.
10/08/2021 08:51 am	Approved.	Chu H.
10/08/2021 08:51 am	Updated status to Submitted for Invoicing	Chu H.
10/08/2021 09:38 am	Updated status to Closed	Jessica L.
10/08/2021 10:20 am	Vincent picked-up only one of the laptops	Crystal M.

Attachments 1

Filename
W38820

Work Orders