DSI WebApp

W38837 Invoiced

Customer/Point of Contact:

Morrico Equipment
Mary Rose Real (1 671 649-1946)

Scheduled Date/Time:

10/18/2021, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ME00.6011: Morrico Equipment - Service Contract 2021

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Saylee

Date Signed:

10/18/2021

Invoice Number:

030155

Work Requested

Setup new Xerox printer in Rental Office. Install Allison software on tech laptop.

Work Requested by: Mary Rose Real

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Setup new Xerox Versalink 7020 in Rental office. Assign printer static IP 192.168.0.251. Install printer on server and share printer as a network printer. Install network printer on all Rental staff present this morning. Configure SMTP scan to email settings. Create all address book entries. Test scan to email successfully. Attempt to install Allison Doc software using USB provided by Morrico. Installer cannot proceed due to a dt9 file missing from the USB drive. Test install on 3 tech laptops and same issue occurs. Morrico to contact Allison Doc Support.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Setup new Xerox Versalink 7020 in Rental office. Assign printer static IP 192.168.0.251. Install printer on server and share printer as a network printer. Install network printer on all Rental staff present this morning. Configure SMTP scan to email settings. Create all address book entries. Test scan to email successfully. Attempt to install Allison Doc software using USB provided by Morrico. Installer cannot proceed due to a dt9 file missing from the USB drive. Test install on 3 tech laptops and same issue occurs. Morrico to contact Allison Doc Support.	Kevin Hsueh	10/18/2021 08:52 am	10/18/2021 10:43 am	01:51

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/18/2021 08:45 am	Created workorder.	Kevin H.
10/18/2021 08:45 am	Assigned: Kevin Hsueh	Kevin H.
10/18/2021 08:45 am	Updated status to Scheduled	Kevin H.
10/18/2021 08:52 am	Check-in 10/18/2021 08:52 am	Kevin H.
10/18/2021 08:57 am	Arrived 10/18/2021 08:57 am	Kevin H.
10/18/2021 10:26 am	Customer Signature Posted	Kevin H.
10/18/2021 10:44 am	Updated status to Service Completed	Kevin H.
10/18/2021 10:44 am	Work Order Tasks Added	Kevin H.
10/18/2021 10:44 am	Check-out 10/18/2021 10:43 am	Kevin H.
10/18/2021 10:45 am	Service Completed	Kevin H.
10/18/2021 10:45 am	Updated status to Pending Approval	Kevin H.
10/18/2021 11:41 am	Approved.	Chu H.
10/18/2021 11:41 am	Updated status to Submitted for Invoicing	Chu H.
10/18/2021 01:18 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38837

Work Orders