DSI WebApp

W38892 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Jacob Tareyama

Scheduled Date/Time:

11/10/2021, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.0120: Warranty Service 2021

Rates:

Warranty Support [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jacob Tareyama

Date Signed:

11/10/2021

Work Requested

Troubleshoot Conference Room workstation Jabra Panacast.

Work Requested by: Jacob Tareyama

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Jabra Panacast camera not displaying properly. Reset device and update firmware. Confirmed Jabra panacast camera is displaying and auto zooming properly.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Jabra Panacast camera not displaying properly. Reset device and update firmware. Confirmed Jabra panacast camera is displaying and auto zooming properly.	Kevin Hsueh	11/10/2021 01:41 pm	11/10/2021 02:34 pm	00:53

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/10/2021 01:34 pm	Created workorder.	Kevin H.
11/10/2021 01:34 pm	Assigned: Kevin Hsueh	Kevin H.
11/10/2021 01:34 pm	Updated status to Scheduled	Kevin H.
11/10/2021 01:41 pm	Check-in 11/10/2021 01:41 pm	Kevin H.
11/10/2021 02:27 pm	Arrived 11/10/2021 02:00 pm	Kevin H.
11/10/2021 02:30 pm	Customer Signature Posted	Kevin H.
11/10/2021 02:35 pm	Updated status to Service Completed	Kevin H.
11/10/2021 02:35 pm	Work Order Tasks Added	Kevin H.
11/10/2021 02:35 pm	Check-out 11/10/2021 02:34 pm	Kevin H.
11/10/2021 02:36 pm	Service Completed	Kevin H.
11/10/2021 02:36 pm	Updated status to Pending Approval	Kevin H.
11/10/2021 05:43 pm	Approved.	Chu H.
11/10/2021 05:43 pm	Updated status to Submitted for Invoicing	Chu H.
11/10/2021 05:57 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W38892

Work Orders