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W38901 Closed

Customer/Point of Contact:

Morrico Equipment
Alma Dimla (1-671-649-1946)

Scheduled Date/Time:

11/15/2021, 11:29 am

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

ME00.6011: Morrico Equipment - Service Contract 2021

Rates:

Morrico Equipment - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Crystal Marasigan

Customer Signature:

Yes

Print Name:

Angel French

Date Signed:

11/15/2021

Work Requested

Some keys on the keyboard is not working

Work Requested by: Alma Dimla

Items Dropped Off 1

	Item	Serial Number	Notes
1	Panasonic Toughbook	9FKYA79532, 1AKYA28052	One cord is included

Work Completed 1

Summary of Tasks

T0434 – User locked the keyboard. (The button in the front left side. Picture of a key). T0489 – keyboard needs to be replaced. Order from vendor that Torgun purchase the laptop from or you can order from the following source. https://www.ebay.com/itm/254827510911?hash=item3b54e73c7f:g:czMAAOSwbSlf9fSN

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	T0434 – User locked the keyboard. (The button in the front left side. Picture of a key). T0489 – keyboard needs to be replaced. Order from vendor that Torgun purchase the laptop from or you can order from the following source. https://www.ebay.com/itm/254827510911?hash=item3b54e73c7f:g:czMAAOSwbSlf9fSN	Chu Hsieh	11/15/2021 11:35 am	11/15/2021 12:00 pm	00:25

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
11/15/2021 11:31 am	Created workorder.	Crystal M.
11/15/2021 11:31 am	Assigned: Chu Hsieh	Crystal M.
11/15/2021 11:31 am	Updated status to Pending Schedule	Crystal M.
11/15/2021 11:31 am	Added customer equipment.	Crystal M.
11/15/2021 11:59 am	Check-in 11/15/2021 11:35 am	Chu H.
11/15/2021 12:00 pm	Updated status to Service Completed	Chu H.
11/15/2021 12:00 pm	Work Order Tasks Added	Chu H.
11/15/2021 12:00 pm	Check-out 11/15/2021 12:00 pm	Chu H.
11/15/2021 12:01 pm	Service Completed	Chu H.
11/15/2021 12:01 pm	Updated status to Pending Approval	Chu H.
11/15/2021 12:01 pm	Signature for Later: later for pickup	Chu H.
11/15/2021 12:03 pm	Approved.	Chu H.
11/15/2021 12:03 pm	Updated status to Submitted for Invoicing	Chu H.
11/15/2021 01:11 pm	Customer Signature Posted	Crystal M.
11/15/2021 02:28 pm	Updated status to Closed	Jessica L.

Attachments 2

Filename
Items Received Angel French 11/15/2021 11:31 am
W38901

Work Orders