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W38901   Closed

11/15/2021, 11:29 am   
Inhouse
Normal
ME00.6011: Morrico Equipment - Service Contract 2021
Morrico Equipment - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]
2
1
Crystal Marasigan
Yes
Angel French
11/15/2021

Work Requested

Some keys on the keyboard is not working
Work Requested by: Alma Dimla

Items Dropped Off 1

Item Serial Number Notes
1 Panasonic Toughbook 9FKYA79532, 1AKYA28052 One cord is included

Work Completed 1

Summary of Tasks

T0434 – User locked the keyboard. (The button in the front left side. Picture of a key). T0489 – keyboard needs to be replaced. Order from vendor that Torgun purchase the laptop from or you can order from the following source. https://www.ebay.com/itm/254827510911?hash=item3b54e73c7f:g:czMAAOSwbSlf9fSN
Work Completed Technician Check-in Check-out Actual Hrs
1 T0434 – User locked the keyboard. (The button in the front left side. Picture of a key). T0489 – keyboard needs to be replaced. Order from vendor that Torgun purchase the laptop from or you can order from the following source. https://www.ebay.com/itm/254827510911?hash=item3b54e73c7f:g:czMAAOSwbSlf9fSN Chu Hsieh
11/15/2021 11:35 am 11/15/2021 12:00 pm 00:25

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
11/15/2021 11:31 am Created workorder. Crystal M.
11/15/2021 11:31 am Assigned: Chu Hsieh Crystal M.
11/15/2021 11:31 am Updated status to Pending Schedule Crystal M.
11/15/2021 11:31 am Added customer equipment. Crystal M.
11/15/2021 11:59 am Check-in 11/15/2021 11:35 am Chu H.
11/15/2021 12:00 pm Updated status to Service Completed Chu H.
11/15/2021 12:00 pm Work Order Tasks Added Chu H.
11/15/2021 12:00 pm Check-out 11/15/2021 12:00 pm Chu H.
11/15/2021 12:01 pm Service Completed Chu H.
11/15/2021 12:01 pm Updated status to Pending Approval Chu H.
11/15/2021 12:01 pm Signature for Later: later for pickup Chu H.
11/15/2021 12:03 pm Approved. Chu H.
11/15/2021 12:03 pm Updated status to Submitted for Invoicing Chu H.
11/15/2021 01:11 pm Customer Signature Posted Crystal M.
11/15/2021 02:28 pm Updated status to Closed Jessica L.