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W38946 Closed

Customer/Point of Contact:

Morrico Equipment
Alma Dimla (1-671-649-1946)

Scheduled Date/Time:

12/01/2021, 02:00 pm

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

ME00.6011: Morrico Equipment - Service Contract 2021

Rates:

Morrico Equipment - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Crystal Marasigan

Customer Signature:

Yes

Print Name:

Patrick Chargualaf

Date Signed:

12/01/2021

Work Requested

T0453 - Touchpad/ mouse hard to navigate - gets stuck T0514 - Copy EBS Program from T0453

Work Requested by: Alma Dimla

Items Dropped Off 1

	Item	Serial Number	Notes
1	Panasonic Toughbook	1BKYA28625, 1AKYA27999	Charger is included

Work Completed 1

Summary of Tasks

T0453 Laptop's touchpad was compensated by adjusting the mouse pointer speed. T0514 Laptop was remain untouched after explaining to Alma that EBS Program was already installed and Configured.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	T0453 Laptop's touchpad was compensated by adjusting the mouse pointer speed. T0514 Laptop was remain untouched after explaining to Alma that EBS Program was already installed and Configured.	Charles Rafanan	12/01/2021 01:25 pm	12/01/2021 02:25 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 21

Date/Time	Comment	Tech
12/01/2021 10:21 am	Created workorder.	Crystal M.
12/01/2021 10:21 am	Assigned: Kevin Hsueh	Crystal M.
12/01/2021 10:21 am	Updated status to Pending Schedule	Crystal M.
12/01/2021 10:21 am	Added customer equipment.	Crystal M.
12/01/2021 12:01 pm	Updated Estimated Service Time (hrs) to	Kevin H.
12/01/2021 12:01 pm	Assigned: Charles Rafanan	Kevin H.
12/01/2021 12:01 pm	Unassigned: Kevin Hsueh	Kevin H.
12/01/2021 12:01 pm	Updated status to Scheduled	Kevin H.
12/01/2021 12:01 pm	Updated scheduled date/time from 12/01/2021 10:18 am to: 12/01/2021 02:00 pm	Kevin H.
12/01/2021 12:01 pm	Modified workorder.	Kevin H.
12/01/2021 01:26 pm	Check-in 12/01/2021 01:25 pm	Charles R.
12/01/2021 03:01 pm	Updated status to Service Completed	Charles R.
12/01/2021 03:01 pm	Work Order Tasks Added	Charles R.
12/01/2021 03:01 pm	Check-out 12/01/2021 02:25 pm	Charles R.
12/01/2021 03:02 pm	Service Completed	Charles R.
12/01/2021 03:02 pm	Updated status to Pending Approval	Charles R.
12/01/2021 03:02 pm	Signature for Later: Will be picked up later	Charles R.
12/01/2021 04:13 pm	Customer Signature Posted	Crystal M.
12/01/2021 04:22 pm	Approved.	Chu H.
12/01/2021 04:22 pm	Updated status to Submitted for Invoicing	Chu H.
12/01/2021 04:26 pm	Updated status to Closed	Jessica L.

Attachments 2

Filename
Items Received Angel French 12/01/2021 10:21 am
W38946

Work Orders