DSI WebApp

W39033 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

12/29/2021, 08:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030333

Work Requested

Take manual backup of CYMA Guam and CYMA Saipan databases. Check MyHosting (ambyth.guam.net) subscription.

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check and confirm daily backup of CYMA Guam and Saipan servers completed successfully. Took a manual backup of the CYMA4 folder on both CYMA Guam and Saipan servers. Advised Gail of completion. Check MyHosting (ambyth.guam.net) subscription and process renewal. Tried 2 credit cards Gail provided but status shows payment processing failed. Contacted MyHosting support but was advised their customer service team is no longer in the office. DSI to call MyHosting customer service team tomorrow morning when they are in.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Check and confirm daily backup of CYMA Guam and Saipan servers completed successfully. Took a manual backup of the CYMA4 folder on both CYMA Guam and Saipan servers. Advised Gail of completion. Check MyHosting (ambyth.guam.net) subscription and process renewal. Tried 2 credit cards Gail provided but status shows payment processing failed. Contacted MyHosting support but was advised their customer service team is no longer in the office. DSI to call MyHosting customer service team tomorrow morning when they are in.	Kevin Hsueh	12/29/2021 08:30 am	12/29/2021 09:25 am	00:55

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
12/29/2021 09:20 am	Created workorder.	Kevin H.
12/29/2021 09:20 am	Assigned: Kevin Hsueh	Kevin H.
12/29/2021 09:20 am	Updated status to Scheduled	Kevin H.
12/29/2021 09:25 am	Check-in 12/29/2021 08:30 am	Kevin H.
12/29/2021 09:27 am	Updated status to Service Completed	Kevin H.
12/29/2021 09:27 am	Work Order Tasks Added	Kevin H.
12/29/2021 09:27 am	Check-out 12/29/2021 09:25 am	Kevin H.
12/29/2021 09:28 am	Service Completed	Kevin H.
12/29/2021 09:28 am	Updated status to Pending Approval	Kevin H.
12/29/2021 09:28 am	No Signature: Remote Support	Kevin H.
12/30/2021 11:36 am	Approved.	Chu H.
12/30/2021 11:36 am	Updated status to Submitted for Invoicing	Chu H.
01/03/2022 03:18 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39033

Work Orders