DSI WebApp

W39056 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

01/07/2022, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)

Rates:

Ambyth - Service Contract (08/09/21 - 08/08/22) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jacob Tareyama

Date Signed:

01/07/2022

Work Requested

Troubleshoot Gail's Printing issues. Setup Andrew Miller's email account in his Outlook client.

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

setup Andre Millers email account on his outlook client. Troubleshoot Guam to Saipan network issues. Sites unable to see each other. Noted VPN Tunnel not connected. Reconfigure VPN tunnel and confirmed tunnel is up.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	setup Andre Millers email account on his outlook client. Troubleshoot Guam to Saipan network issues. Sites unable to see each other. Noted VPN Tunnel not connected. Reconfigure VPN tunnel and confirmed tunnel is up.	Kevin Hsueh	01/07/2022 09:10 am	01/07/2022 11:01 am	01:51

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
01/07/2022 08:36 am	Created workorder.	Kevin H.
01/07/2022 08:36 am	Assigned: Kevin Hsueh	Kevin H.
01/07/2022 08:36 am	Updated status to Scheduled	Kevin H.
01/07/2022 09:11 am	Check-in 01/07/2022 09:10 am	Kevin H.
01/07/2022 09:11 am	Arrived 01/07/2022 09:11 am	Kevin H.
01/07/2022 10:54 am	Customer Signature Posted	Kevin H.
01/07/2022 10:54 am	Customer Signature Posted	Kevin H.
01/07/2022 11:02 am	Updated status to Service Completed	Kevin H.
01/07/2022 11:02 am	Work Order Tasks Added	Kevin H.
01/07/2022 11:02 am	Check-out 01/07/2022 11:01 am	Kevin H.
01/07/2022 11:03 am	Service Completed	Kevin H.
01/07/2022 11:03 am	Updated status to Pending Approval	Kevin H.
01/11/2022 08:58 am	Approved.	Chu H.
01/11/2022 08:58 am	Updated status to Submitted for Invoicing	Chu H.
01/11/2022 10:11 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39056

Work Orders