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W39109   Invoiced

01/28/2022, 02:00 pm   
Inhouse
Service Contract
ME00.6010: Morrico Equipment - Service Contract 2020
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Alma Dimla
01/28/2022
030393

Work Requested

Troubleshoot Alma's Laptop
Work Requested by: Alma Dimla

Items Dropped Off 1

Item Serial Number Notes
1 Dell Latitude E6400 4TNWPN1

Work Completed 1

Summary of Tasks

Check and confirm Alma's VPN connection is working. Confirmed access to EBS RDP shortcut, all network drives, and Outlook emails are accessible.
Work Completed Technician Check-in Check-out Actual Hrs
1 Check and confirm Alma's VPN connection is working. Confirmed access to EBS RDP shortcut, all network drives, and Outlook emails are accessible. Kevin Hsueh
01/28/2022 02:00 pm 01/28/2022 02:26 pm 00:26

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
01/28/2022 01:52 pm Created workorder. Kevin H.
01/28/2022 01:52 pm Assigned: Kevin Hsueh Kevin H.
01/28/2022 01:52 pm Updated status to Scheduled Kevin H.
01/28/2022 01:52 pm Added customer equipment. Kevin H.
01/28/2022 02:26 pm Check-in 01/28/2022 02:00 pm Kevin H.
01/28/2022 02:27 pm Updated status to Service Completed Kevin H.
01/28/2022 02:27 pm Work Order Tasks Added Kevin H.
01/28/2022 02:27 pm Check-out 01/28/2022 02:26 pm Kevin H.
01/28/2022 02:28 pm Service Completed Kevin H.
01/28/2022 02:28 pm Updated status to Pending Approval Kevin H.
01/28/2022 02:28 pm Signature for Later: Customer to pick up Kevin H.
01/28/2022 02:44 pm Customer Signature Posted Crystal M.
01/28/2022 04:00 pm Approved. Chu H.
01/28/2022 04:00 pm Updated status to Submitted for Invoicing Chu H.
01/28/2022 04:22 pm Updated status to Invoiced Jessica L.