DSI WebApp

W39177 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Fanny Paguio

Scheduled Date/Time:

03/01/2022, 08:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6001: Ambyth - Service Contract (08/09/21 - 08/08/22)

Rates:

Ambyth - Service Contract (08/09/21 - 08/08/22) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Fanny reported she is unable to access network drives.

Work Requested by: Fanny Paguio

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Fanny Paguio reported she is unable to access network share drives. Connect to Fanny's workstation remotely and restore network share drive access. Test access network drives with Fanny successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Fanny Paguio reported she is unable to access network share drives. Connect to Fanny's workstation remotely and restore network share drive access. Test access network drives with Fanny successfully.	Kevin Hsueh	03/01/2022 08:30 am	03/01/2022 09:09 am	00:39

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
03/01/2022 09:08 am	Created workorder.	Kevin H.
03/01/2022 09:08 am	Assigned: Kevin Hsueh	Kevin H.
03/01/2022 09:08 am	Updated status to Scheduled	Kevin H.
03/01/2022 09:09 am	Check-in 03/01/2022 08:30 am	Kevin H.
03/01/2022 09:10 am	Updated status to Service Completed	Kevin H.
03/01/2022 09:10 am	Work Order Tasks Added	Kevin H.
03/01/2022 09:10 am	Check-out 03/01/2022 09:09 am	Kevin H.
03/01/2022 09:11 am	Service Completed	Kevin H.
03/01/2022 09:11 am	Updated status to Pending Approval	Kevin H.
03/01/2022 09:11 am	No Signature: Remote Support	Kevin H.
03/01/2022 10:18 am	Approved.	Chu H.
03/01/2022 10:18 am	Updated status to Submitted for Invoicing	Chu H.
03/01/2022 03:24 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39177

Work Orders