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W39792 Closed

Customer/Point of Contact:

Morrico Equipment
Torgun Smith (1-671-649-1946)

Scheduled Date/Time:

09/29/2022, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ME00.6013: Morrico Equipment - Service Contract (03/01/22 - 02/28/23)

Rates:

Morrico Equipment - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Francis Ogo

Date Signed:

09/29/2022

Work Requested

Troubleshoot Francis' Workstation

Work Requested by: Torgun Smith

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Francis" workstation. EBS run time error when accessing certain modules. Only occurs on Francis workstation. Take screenshot of error and send to EBS support for assistance. Adobe reader also crashing. Repair adobe reader and test open pdf successfully. Setup Torguns email accounts on his mobile phone.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot Francis" workstation. EBS run time error when accessing certain modules. Only occurs on Francis workstation. Take screenshot of error and send to EBS support for assistance. Adobe reader also crashing. Repair adobe reader and test open pdf successfully. Setup Torguns email accounts on his mobile phone.	Kevin Hsueh	09/29/2022 09:45 am	09/29/2022 10:45 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/29/2022 09:37 am	Created workorder.	Kevin H.
09/29/2022 09:37 am	Assigned: Kevin Hsueh	Kevin H.
09/29/2022 09:37 am	Updated status to Scheduled	Kevin H.
09/29/2022 09:43 am	Check-in 09/29/2022 09:43 am	Kevin H.
09/29/2022 09:48 am	Arrived 09/29/2022 09:48 am	Kevin H.
09/29/2022 11:04 am	Customer Signature Posted	Kevin H.
09/29/2022 11:08 am	Updated status to Service Completed	Kevin H.
09/29/2022 11:08 am	Work Order Tasks Added	Kevin H.
09/29/2022 11:08 am	Check-out 09/29/2022 10:45 am	Kevin H.
09/29/2022 11:09 am	Service Completed	Kevin H.
09/29/2022 11:09 am	Updated status to Pending Approval	Kevin H.
10/03/2022 08:47 am	Approved.	Chu H.
10/03/2022 08:47 am	Updated status to Submitted for Invoicing	Chu H.
10/03/2022 03:48 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39792

Work Orders