DSI WebApp

W39850 Invoiced

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Gail Manuel (671-649-8200)

Scheduled Date/Time:

10/18/2022, 11:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030882

Work Requested

Work with Josef on his Outlook issue

Work Requested by: Gail Manuel

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Josef advised sent items not present in his outlook. Sent items also not in webmail. Sent items were deleted. Perform deleted item recovery in outlook and found several emails that were deleted within 10/3/2022 to 10/18/2022. Restored all emails available to be restored.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Josef advised sent items not present in his outlook. Sent items also not in webmail. Sent items were deleted. Perform deleted item recovery in outlook and found several emails that were deleted within 10/3/2022 to 10/18/2022. Restored all emails available to be restored.	Kevin Hsueh	10/18/2022 11:00 am	10/18/2022 12:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
10/18/2022 12:03 pm	Created workorder.	Kevin H.
10/18/2022 12:03 pm	Assigned: Kevin Hsueh	Kevin H.
10/18/2022 12:03 pm	Updated status to Scheduled	Kevin H.
10/18/2022 12:04 pm	Check-in 10/18/2022 11:00 am	Kevin H.
10/18/2022 12:06 pm	Updated status to Service Completed	Kevin H.
10/18/2022 12:06 pm	Work Order Tasks Added	Kevin H.
10/18/2022 12:06 pm	Check-out 10/18/2022 12:00 pm	Kevin H.
10/18/2022 12:07 pm	Service Completed	Kevin H.
10/18/2022 12:07 pm	Updated status to Pending Approval	Kevin H.
10/18/2022 12:07 pm	No Signature: Remote Support	Kevin H.
10/18/2022 04:37 pm	Approved.	Chu H.
10/18/2022 04:37 pm	Updated status to Submitted for Invoicing	Chu H.
10/18/2022 04:49 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39850

Work Orders