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W39886 Closed

Customer/Point of Contact:

Morrico Equipment
Michelle Bordallo (1-671-649-1946)

Scheduled Date/Time:

11/11/2022, 09:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

ME00.6013: Morrico Equipment - Service Contract (03/01/22 - 02/28/23)

Rates:

Morrico Equipment - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Upgrade 3CX Phone System from Version 16 to Version 18

Work Requested by: Michelle Bordallo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Upgrade 3CX Phone System from version 16 to version 18. Perform test calls after upgrade process and confirmed calls are going through on the 3CX Phone System. Sent a separate email to Morrico to advise of completion.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Upgrade 3CX Phone System from version 16 to version 18. Perform test calls after upgrade process and confirmed calls are going through on the 3CX Phone System. Sent a separate email to Morrico to advise of completion.	Kevin Hsueh	11/11/2022 09:00 am	11/11/2022 10:00 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
11/10/2022 04:18 pm	Created workorder.	Kevin H.
11/10/2022 04:18 pm	Assigned: Kevin Hsueh	Kevin H.
11/10/2022 04:18 pm	Updated status to Scheduled	Kevin H.
11/11/2022 10:00 am	Check-in 11/11/2022 09:00 am	Kevin H.
11/11/2022 10:03 am	Updated status to Service Completed	Kevin H.
11/11/2022 10:03 am	Work Order Tasks Added	Kevin H.
11/11/2022 10:03 am	Check-out 11/11/2022 10:00 am	Kevin H.
11/11/2022 10:17 am	Service Completed	Kevin H.
11/11/2022 10:17 am	Updated status to Pending Approval	Kevin H.
11/11/2022 10:17 am	No Signature: Remote Support	Kevin H.
11/11/2022 02:35 pm	Approved.	Chu H.
11/11/2022 02:35 pm	Updated status to Submitted for Invoicing	Chu H.
11/11/2022 02:41 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39886

Work Orders