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W39969   Closed

Morrico Equipment
Esther Mendoza
12/20/2022, 09:30 am   
Remote
Service Contract
ME00.6013: Morrico Equipment - Service Contract (03/01/22 - 02/28/23)
Morrico Equipment - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
No

Work Requested

Troubleshoot Esther's 3CX Windows App.
Work Requested by: Esther Mendoza

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Esther reported she is unable to view the 3CX Switchboard. Remote support with Esther and confirmed issue is 3CX Windows App is not provisioned. Reprovision 3CX Windows App and confirmed 3CX Switchboard can be viewed.
Work Completed Technician Check-in Check-out Actual Hrs
1 Esther reported she is unable to view the 3CX Switchboard. Remote support with Esther and confirmed issue is 3CX Windows App is not provisioned. Reprovision 3CX Windows App and confirmed 3CX Switchboard can be viewed. Kevin Hsueh
 12/20/2022 09:30 am 12/20/2022 10:24 am 00:54

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
12/20/2022 10:12 am Created workorder. Kevin H.
12/20/2022 10:12 am Assigned: Kevin Hsueh Kevin H.
12/20/2022 10:12 am Updated status to Scheduled Kevin H.
12/20/2022 10:24 am Check-in 12/20/2022 09:30 am Kevin H.
12/20/2022 10:25 am Updated status to Service Completed Kevin H.
12/20/2022 10:25 am Work Order Tasks Added Kevin H.
12/20/2022 10:25 am Check-out 12/20/2022 10:24 am Kevin H.
12/20/2022 10:37 am Service Completed Kevin H.
12/20/2022 10:37 am Updated status to Pending Approval Kevin H.
12/20/2022 10:37 am No Signature: Remote Support Kevin H.
12/20/2022 03:10 pm Approved. Chu H.
12/20/2022 03:10 pm Updated status to Submitted for Invoicing Chu H.
12/20/2022 03:24 pm Updated status to Closed Jessica L.

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W39969
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