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W40028   Invoiced

01/16/2023, 10:30 am   
Inhouse
Service Contract
AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Sasha
01/16/2023
031045

Work Requested

Extract data from workstation that is down to a USB flash drive provided by Ambyth
Work Requested by: Eric James

Items Dropped Off 2

Item Serial Number Notes
1 Dell Optiplex 3020 2J0JQ02
2 32GB USB Flash Drive none

Work Completed 1

Summary of Tasks

Dante's Dell OptiPlex 3020 PSU is down and causing workstation to not boot up. DSI to provide a quote for a replacement PSU. Extract data from Dante's profile to USB Flash Drive provided by Ambyth. Per Dante, Desktop, Documents, and Downloads folders have the data he needs. Copy Desktop, Documents, and Downloads to the 32GB USB Flash Drive provided by Ambyth.
Work Completed Technician Check-in Check-out Actual Hrs
1 Dante's Dell OptiPlex 3020 PSU is down and causing workstation to not boot up. DSI to provide a quote for a replacement PSU. Extract data from Dante's profile to USB Flash Drive provided by Ambyth. Per Dante, Desktop, Documents, and Downloads folders have the data he needs. Copy Desktop, Documents, and Downloads to the 32GB USB Flash Drive provided by Ambyth. Kevin Hsueh
01/16/2023 10:30 am 01/16/2023 11:13 am 00:43

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
01/16/2023 11:11 am Created workorder. Kevin H.
01/16/2023 11:11 am Assigned: Kevin Hsueh Kevin H.
01/16/2023 11:11 am Updated status to Scheduled Kevin H.
01/16/2023 11:11 am Added customer equipment. Kevin H.
01/16/2023 11:13 am Check-in 01/16/2023 10:30 am Kevin H.
01/16/2023 11:14 am Updated status to Service Completed Kevin H.
01/16/2023 11:14 am Work Order Tasks Added Kevin H.
01/16/2023 11:14 am Check-out 01/16/2023 11:13 am Kevin H.
01/16/2023 11:15 am Service Completed Kevin H.
01/16/2023 11:15 am Updated status to Pending Approval Kevin H.
01/16/2023 11:15 am No Signature: Customer will pick up Kevin H.
01/16/2023 11:23 am Customer Signature Posted Alahas P.
01/16/2023 12:01 pm Approved. Chu H.
01/16/2023 12:01 pm Updated status to Submitted for Invoicing Chu H.
01/16/2023 02:51 pm Updated status to Invoiced Jessica L.