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W40275   Invoiced

04/18/2023, 09:00 am   
Onsite
Service Contract
AMBY.6002: Ambyth - Service Contract (08/09/22 - 08/08/23)
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
1
Jayson Larot
Yes
Christi Taijeron
04/18/2023
031254

Work Requested

Troubleshoot WiFI issue. Christi said Docomo changed their modem and now their WiFI is down.
Work Requested by: Christi Taijeron

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Checked Wi-Fi issue at Logistics. Determined the network cable was connected to the wrong port. Connected it to the lan port and tested. Verified with Christi she regained access to the internet, mapped drives and printer. Head over to HQ and assisted Bella setting up her email on iPhone. Checked Wi-Fi issue at Logistics. Determined the network cable was connected to the wrong port. Connected it to the lan port and tested. Verified with Christi she regained access to the internet, mapped drives and printer. Head over to HQ and assisted Bella setting up her email on iPhone.
Work Completed Technician Check-in Check-out Actual Hrs
1 Checked Wi-Fi issue at Logistics. Determined the network cable was connected to the wrong port. Connected it to the lan port and tested. Verified with Christi she regained access to the internet, mapped drives and printer. Head over to HQ and assisted Bella setting up her email on iPhone. Jayson Larot
04/18/2023 08:45 am 04/18/2023 09:36 am 00:51

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 17

Date/Time Comment Tech
04/17/2023 04:57 pm Created workorder. Jayson L.
04/17/2023 04:57 pm Assigned: Jayson Larot Jayson L.
04/17/2023 04:57 pm Updated status to Scheduled Jayson L.
04/18/2023 08:46 am Check-in 04/18/2023 08:45 am Jayson L.
04/18/2023 08:55 am Arrived 04/18/2023 08:55 am Jayson L.
04/18/2023 09:24 am Customer Signature Posted Jayson L.
04/18/2023 09:38 am Updated status to Service Completed Jayson L.
04/18/2023 09:38 am Work Order Tasks Added Jayson L.
04/18/2023 09:38 am Check-out 04/18/2023 09:36 am Jayson L.
04/18/2023 09:38 am Updated status to Service Completed Jayson L.
04/18/2023 09:38 am Work Order Tasks Added Jayson L.
04/18/2023 09:38 am Check-out 04/18/2023 09:36 am Jayson L.
04/18/2023 12:11 pm Service Completed Jayson L.
04/18/2023 12:11 pm Updated status to Pending Approval Jayson L.
04/19/2023 08:48 am Approved. Chu H.
04/19/2023 08:48 am Updated status to Submitted for Invoicing Chu H.
04/19/2023 09:29 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W40275