DSI WebApp

W40287 Closed

Customer/Point of Contact:

Morrico Equipment
Torgun Smith (1-671-649-1946)

Scheduled Date/Time:

04/20/2023, 11:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ME00.6014: Morrico Equipment - Service Contract (03/01/23 - 02/28/24)

Rates:

Morrico Equipment - Service Contract (03/01/23 - 02/28/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Torgun Smith

Date Signed:

04/20/2023

Work Requested

Check camera connected to remote switch. Images cuts one and off randomly.

Work Requested by: Torgun Smith

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Reterminate RJ45 connectors at NVR end and test the network cable with Fluke cable tester. Headroom 21db. Upgraded the NVR to latest firmware. Cameras continues to reboot. Inform Torgun the PoE switch at remote end is probably going bad.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Reterminate RJ45 connectors at NVR end and test the network cable with Fluke cable tester. Headroom 21db. Upgraded the NVR to latest firmware. Cameras continues to reboot. Inform Torgun the PoE switch at remote end is probably going bad.	Chu Hsieh	04/20/2023 11:00 am	04/20/2023 12:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
04/20/2023 11:58 am	Created workorder.	Chu H.
04/20/2023 11:58 am	Assigned: Chu Hsieh	Chu H.
04/20/2023 11:58 am	Updated status to Scheduled	Chu H.
04/20/2023 11:59 am	Check-in 04/20/2023 11:00 am	Chu H.
04/20/2023 12:00 pm	Arrived 04/20/2023 12:00 pm	Chu H.
04/20/2023 12:03 pm	Updated status to Service Completed	Chu H.
04/20/2023 12:03 pm	Work Order Tasks Added	Chu H.
04/20/2023 12:03 pm	Check-out 04/20/2023 12:00 pm	Chu H.
04/20/2023 12:05 pm	Customer Signature Posted	Chu H.
04/20/2023 12:06 pm	Service Completed	Chu H.
04/20/2023 12:06 pm	Updated status to Pending Approval	Chu H.
04/20/2023 12:39 pm	Approved.	Chu H.
04/20/2023 12:39 pm	Updated status to Submitted for Invoicing	Chu H.
04/20/2023 02:07 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W40287

Work Orders