DSI WebApp

W40881 Closed

Customer/Point of Contact:

Morrico Equipment
Guz deGuzman

Scheduled Date/Time:

12/27/2023, 03:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ME00.6014: Morrico Equipment - Service Contract (03/01/23 - 02/28/24)

Rates:

Morrico Equipment - Service Contract (03/01/23 - 02/28/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Esther Cruz

Date Signed:

12/27/2023

Work Requested

Migrate 3CX Phone System from old server hardware to new server hardware

Work Requested by: Guz deGuzman

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Backup 3CX Phone System settings on old server. Shutdown old server and physically disconnect network cable from old server. Configure new server IP Address to: 10.68.0.2. Install 3CX Phone System on new server and restore from backup image. Migration to new server successful. Call flow is working properly after the migration.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Backup 3CX Phone System settings on old server. Shutdown old server and physically disconnect network cable from old server. Configure new server IP Address to: 10.68.0.2. Install 3CX Phone System on new server and restore from backup image. Migration to new server successful. Call flow is working properly after the migration.	Kevin Hsueh	12/27/2023 02:43 pm	12/27/2023 03:40 pm	00:57

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/27/2023 11:21 am	Created workorder.	Kevin H.
12/27/2023 11:21 am	Assigned: Kevin Hsueh	Kevin H.
12/27/2023 11:21 am	Updated status to Scheduled	Kevin H.
12/27/2023 02:43 pm	Check-in 12/27/2023 02:43 pm	Kevin H.
12/27/2023 03:27 pm	Arrived 12/27/2023 03:00 pm	Kevin H.
12/27/2023 03:28 pm	Customer Signature Posted	Kevin H.
12/27/2023 03:55 pm	Updated status to Service Completed	Kevin H.
12/27/2023 03:55 pm	Work Order Tasks Added	Kevin H.
12/27/2023 03:55 pm	Check-out 12/27/2023 03:40 pm	Kevin H.
12/27/2023 03:58 pm	Service Completed	Kevin H.
12/27/2023 03:58 pm	Updated status to Pending Approval	Kevin H.
12/28/2023 10:22 am	Approved.	Chu H.
12/28/2023 10:22 am	Updated status to Submitted for Invoicing	Chu H.
12/28/2023 12:23 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W40881

Work Orders