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W40975 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Tony Sawyer

Scheduled Date/Time:

02/06/2024, 03:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)

Rates:

Ambyth - Service Contract (08/09/23 - 08/08/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Bryant Bagiac

Customer Signature:

Yes

Print Name:

Tony Sawyer

Date Signed:

02/06/2024

Work Requested

Troubleshoot Tony and Leiana sales network drive access on Macbooks.

Work Requested by: Tony Sawyer

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Tony and Leiana's sales drive access. Successfully connected Tony's Macbook to sales drive with updated password. Verified he is able to connect and use the sales drive properly. Leiana's Macbook unable to connect to Sales drive with updated password. Was advised to leave site.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot Tony and Leiana's sales drive access. Successfully connected Tony's Macbook to sales drive with updated password. Verified he is able to connect and use the sales drive properly. Leiana's Macbook unable to connect to Sales drive with updated password. Was advised to leave site.	Bryant Bagiac	02/06/2024 02:54 pm	02/06/2024 04:30 pm	01:36

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
02/06/2024 11:36 am	Created workorder.	Bryant B.
02/06/2024 11:36 am	Assigned: Bryant Bagiac	Bryant B.
02/06/2024 11:36 am	Updated status to Scheduled	Bryant B.
02/06/2024 02:55 pm	Check-in 02/06/2024 02:54 pm	Bryant B.
02/06/2024 03:08 pm	Arrived 02/06/2024 03:08 pm	Bryant B.
02/06/2024 04:30 pm	Customer Signature Posted	Bryant B.
02/06/2024 04:33 pm	Updated status to Service Completed	Bryant B.
02/06/2024 04:33 pm	Work Order Tasks Added	Bryant B.
02/06/2024 04:33 pm	Check-out 02/06/2024 04:30 pm	Bryant B.
02/06/2024 04:35 pm	Service Completed	Bryant B.
02/06/2024 04:35 pm	Updated status to Pending Approval	Bryant B.
02/07/2024 05:16 pm	Approved.	Chu H.
02/07/2024 05:16 pm	Updated status to Submitted for Invoicing	Chu H.
02/08/2024 10:21 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W40975

Work Orders