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W41011   Invoiced

02/23/2024, 09:30 am   
Onsite
Service Contract
AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)
Ambyth - Service Contract (08/09/23 - 08/08/24) [TOTAL ANNUAL HOURS: 2]
2
0
Kevin Hsueh
Yes
Christi Taijeron
02/23/2024
031884

Work Requested

Troubleshoot Kristine and Jaelani workstations
Work Requested by: Christi Taijeron

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Troubleshoot Microsoft office license activation issues on Jaelani and Kristine's workstations. Activated licenses. Issue was that computers are running slow and applications are taking time to show activation. Verified licenses are activated by checking Microsoft Office if it is activated. Advised Christi of the slowness causing issues. Set up Beth's laptop on domain. Manually map scanner drives for all accounts.
Work Completed Technician Check-in Check-out Actual Hrs
1 Troubleshoot Microsoft office license activation issues on Jaelani and Kristine's workstations. Activated licenses. Issue was that computers are running slow and applications are taking time to show activation. Verified licenses are activated by checking Microsoft Office if it is activated. Advised Christi of the slowness causing issues. Set up Beth's laptop on domain. Manually map scanner drives for all accounts. Bryant Bagiac
02/23/2024 09:18 am 02/23/2024 10:26 am 01:08

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 18

Date/Time Comment Tech
02/23/2024 09:03 am Created workorder. Kevin H.
02/23/2024 09:03 am Assigned: Kevin Hsueh Kevin H.
02/23/2024 09:03 am Updated status to Scheduled Kevin H.
02/23/2024 09:17 am Updated Estimated Service Time (hrs) to Bryant B.
02/23/2024 09:17 am Assigned: Bryant Bagiac Bryant B.
02/23/2024 09:17 am Unassigned: Kevin Hsueh Bryant B.
02/23/2024 09:17 am Modified workorder. Bryant B.
02/23/2024 09:19 am Check-in 02/23/2024 09:18 am Bryant B.
02/23/2024 09:27 am Arrived 02/23/2024 09:26 am Bryant B.
02/23/2024 10:07 am Customer Signature Posted Bryant B.
02/23/2024 10:30 am Updated status to Service Completed Bryant B.
02/23/2024 10:30 am Work Order Tasks Added Bryant B.
02/23/2024 10:30 am Check-out 02/23/2024 10:26 am Bryant B.
02/23/2024 10:33 am Service Completed Bryant B.
02/23/2024 10:33 am Updated status to Pending Approval Bryant B.
02/24/2024 03:46 pm Approved. Chu H.
02/24/2024 03:46 pm Updated status to Submitted for Invoicing Chu H.
02/26/2024 11:43 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W41011