DSI WebApp

W41107 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Christi Taijeron

Scheduled Date/Time:

04/02/2024, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)

Rates:

Ambyth - Service Contract (08/09/23 - 08/08/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Bryant Bagiac

Customer Signature:

Yes

Print Name:

Beth Andon

Date Signed:

04/02/2024

Work Requested

Ambyth Logistics - Troubleshoot Christi’s printing issues. Ambyth HQ and Piti Port Office - Move 1 CSR workstation currently at Ambyth Corporate office to Ambyth Piti Port Office and install network printer.

Work Requested by: Christi Taijeron

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Christi's printing issue - unable to print to Logistics Front Office printer from BECF67 wifi network. Laptop cannot ping or print to printer because it is on a different subnet from printer. Advised customer that she cannot print from laptop to printer on that wifi network and will have to use known working wifi to print to Logisitics Front Office Printer. CSR workstation move rescheduled. Beth Andon signed because Christi is not on site.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot Christi's printing issue - unable to print to Logistics Front Office printer from BECF67 wifi network. Laptop cannot ping or print to printer because it is on a different subnet from printer. Advised customer that she cannot print from laptop to printer on that wifi network and will have to use known working wifi to print to Logisitics Front Office Printer. CSR workstation move rescheduled. Beth Andon signed because Christi is not on site.	Bryant Bagiac	04/02/2024 01:44 pm	04/02/2024 02:44 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
04/02/2024 01:09 pm	Created workorder.	Bryant B.
04/02/2024 01:09 pm	Assigned: Bryant Bagiac	Bryant B.
04/02/2024 01:09 pm	Updated status to Scheduled	Bryant B.
04/02/2024 01:45 pm	Check-in 04/02/2024 01:44 pm	Bryant B.
04/02/2024 01:56 pm	Arrived 04/02/2024 01:56 pm	Bryant B.
04/02/2024 03:22 pm	Customer Signature Posted	Bryant B.
04/02/2024 03:30 pm	Updated status to Service Completed	Bryant B.
04/02/2024 03:30 pm	Work Order Tasks Added	Bryant B.
04/02/2024 03:30 pm	Check-out 04/02/2024 02:44 pm	Bryant B.
04/02/2024 03:32 pm	Service Completed	Bryant B.
04/02/2024 03:32 pm	Updated status to Pending Approval	Bryant B.
04/02/2024 11:38 pm	Approved.	Chu H.
04/02/2024 11:38 pm	Updated status to Submitted for Invoicing	Chu H.
04/03/2024 09:35 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41107

Work Orders