DSI WebApp

W41825 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Jacob Tareyama

Scheduled Date/Time:

04/01/2025, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6004: Ambyth - Service Contract (08/26/24 - 08/25/25)

Rates:

Ambyth - Service Contract (08/26/24 - 08/25/25) [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

6

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jung Ho Lee

Date Signed:

04/01/2025

Work Requested

Troubleshoot Conference Room Workstation

Work Requested by: Jacob Tareyama

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Conference room workstation Jabra webcam and speaker/mic not connecting. Reseat all connections and confirmed webcam and speaker/mic equipment connected. Reboot workstation and confirmed equipment still connected. Test Teams meeting and confirmed webcam and speaker/mic work properly.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Conference room workstation Jabra webcam and speaker/mic not connecting. Reseat all connections and confirmed webcam and speaker/mic equipment connected. Reboot workstation and confirmed equipment still connected. Test Teams meeting and confirmed webcam and speaker/mic work properly.	Kevin Hsueh	04/01/2025 09:13 am	04/01/2025 09:34 am	00:21

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
04/01/2025 08:22 am	Created workorder.	Kevin H.
04/01/2025 08:22 am	Assigned: Kevin Hsueh	Kevin H.
04/01/2025 08:22 am	Updated status to Scheduled	Kevin H.
04/01/2025 09:13 am	Check-in 04/01/2025 09:13 am	Kevin H.
04/01/2025 09:14 am	Arrived 04/01/2025 09:13 am	Kevin H.
04/01/2025 09:26 am	Customer Signature Posted	Kevin H.
04/01/2025 09:36 am	Updated status to Service Completed	Kevin H.
04/01/2025 09:36 am	Work Order Tasks Added	Kevin H.
04/01/2025 09:36 am	Check-out 04/01/2025 09:34 am	Kevin H.
04/01/2025 09:38 am	Service Completed	Kevin H.
04/01/2025 09:38 am	Updated status to Pending Approval	Kevin H.
04/01/2025 12:27 pm	Approved.	Chu H.
04/01/2025 12:27 pm	Updated status to Submitted for Invoicing	Chu H.
04/01/2025 02:18 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41825

Work Orders