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W41837 Closed

Customer/Point of Contact:

Ambyth Shipping & Trading, Inc.
Eric James

Scheduled Date/Time:

04/04/2025, 10:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

AMBY.6004: Ambyth - Service Contract (08/26/24 - 08/25/25)

Rates:

Ambyth - Service Contract (08/26/24 - 08/25/25) [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

6

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Eric James

Date Signed:

04/04/2025

Work Requested

Troubleshoot Eric's Monitor issues. No display

Work Requested by: Eric James

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Eric's monitor does not display image. Test monitor with known good laptop and no issues. Reseat dedicated GPU on Eric's workstation. Reconnect monitor and reboot workstation. Confirmed montior displays image properly.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Eric's monitor does not display image. Test monitor with known good laptop and no issues. Reseat dedicated GPU on Eric's workstation. Reconnect monitor and reboot workstation. Confirmed montior displays image properly.	Kevin Hsueh	04/04/2025 09:52 am	04/04/2025 10:19 am	00:27

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
04/04/2025 08:26 am	Created workorder.	Kevin H.
04/04/2025 08:26 am	Assigned: Kevin Hsueh	Kevin H.
04/04/2025 08:26 am	Updated status to Scheduled	Kevin H.
04/04/2025 09:52 am	Check-in 04/04/2025 09:52 am	Kevin H.
04/04/2025 09:53 am	Arrived 04/04/2025 09:53 am	Kevin H.
04/04/2025 09:58 am	Customer Signature Posted	Kevin H.
04/04/2025 10:20 am	Updated status to Service Completed	Kevin H.
04/04/2025 10:20 am	Work Order Tasks Added	Kevin H.
04/04/2025 10:20 am	Check-out 04/04/2025 10:19 am	Kevin H.
04/04/2025 10:22 am	Service Completed	Kevin H.
04/04/2025 10:22 am	Updated status to Pending Approval	Kevin H.
04/09/2025 09:09 am	Approved.	Chu H.
04/09/2025 09:09 am	Updated status to Submitted for Invoicing	Chu H.
04/09/2025 10:09 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41837

Work Orders