DSI WebApp

W38523 Closed

Customer/Point of Contact:

JMC Equipment Rental
Mark Peredo (1-671-632-4596)

Scheduled Date/Time:

06/08/2021, 04:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

JMCE.6010: JMC Equipment - Service Contract 2021

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot emails not being received from MGagaring@GilbaneCo.com

Work Requested by: Mark Peredo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Work with Grace Gagaring at Gilbane Co and noted her emails with attachments to JMC are bouncing back. Determined issue due to Excel spreadsheet being emailed contained VBA Macros. Update SonicWALL settings to allow VBA Macros. Grace Gagaring sent an email with no issues after reconfiguration.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Work with Grace Gagaring at Gilbane Co and noted her emails with attachments to JMC are bouncing back. Determined issue due to Excel spreadsheet being emailed contained VBA Macros. Update SonicWALL settings to allow VBA Macros. Grace Gagaring sent an email with no issues after reconfiguration.	Kevin Hsueh	06/08/2021 04:00 pm	06/08/2021 05:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
06/09/2021 11:02 am	Updated status to Closed	Jessica L.
06/09/2021 09:57 am	Updated status to Submitted for Invoicing	Chu H.
06/09/2021 09:57 am	Approved.	Chu H.
06/08/2021 05:19 pm	No Signature: Remote Support	Kevin H.
06/08/2021 05:19 pm	Updated status to Pending Approval	Kevin H.
06/08/2021 05:19 pm	Service Completed	Kevin H.
06/08/2021 05:17 pm	Check-out 06/08/2021 05:00 pm	Kevin H.
06/08/2021 05:17 pm	Work Order Tasks Added	Kevin H.
06/08/2021 05:17 pm	Updated status to Service Completed	Kevin H.
06/08/2021 05:00 pm	Arrived 06/08/2021 04:00 pm	Kevin H.
06/08/2021 05:00 pm	Check-in 06/08/2021 04:00 pm	Kevin H.
06/08/2021 04:58 pm	Updated status to Scheduled	Kevin H.
06/08/2021 04:58 pm	Assigned: Kevin Hsueh	Kevin H.
06/08/2021 04:58 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W38523

Work Orders