DSI WebApp

W38623 Closed

Customer/Point of Contact:

Trinity Pacific Loss Adjusters & Surveyors
Sandra Bang (671-989-4864)

Scheduled Date/Time:

07/15/2021, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.3002: 3CX Hosted Services 2021

Rates:

DSI Hosted Services 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Sandra

Date Signed:

07/15/2021

Work Requested

Troubleshoot IP Phones

Work Requested by: Sandra Bang

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check router settings and ensure SIP ALG is disabled. Install 1 new W52 base and IP phone. Remove old W52 base from site. Trinity Pacific to test if calls are still choppy.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check router settings and ensure SIP ALG is disabled. Install 1 new W52 base and IP phone. Remove old W52 base from site. Trinity Pacific to test if calls are still choppy.	Kevin Hsueh	07/15/2021 01:34 pm	07/15/2021 02:24 pm	00:50

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/16/2021 02:33 pm	Updated status to Closed	Jessica L.
07/16/2021 11:01 am	Updated status to Submitted for Invoicing	Chu H.
07/16/2021 11:01 am	Approved.	Chu H.
07/15/2021 02:26 pm	Updated status to Pending Approval	Kevin H.
07/15/2021 02:26 pm	Service Completed	Kevin H.
07/15/2021 02:25 pm	Check-out 07/15/2021 02:24 pm	Kevin H.
07/15/2021 02:25 pm	Work Order Tasks Added	Kevin H.
07/15/2021 02:25 pm	Updated status to Service Completed	Kevin H.
07/15/2021 02:19 pm	Customer Signature Posted	Kevin H.
07/15/2021 01:38 pm	Arrived 07/15/2021 01:38 pm	Kevin H.
07/15/2021 01:34 pm	Check-in 07/15/2021 01:34 pm	Kevin H.
07/15/2021 11:48 am	Updated status to Scheduled	Kevin H.
07/15/2021 11:48 am	Assigned: Kevin Hsueh	Kevin H.
07/15/2021 11:48 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38623

Work Orders