W38628   Closed

07/19/2021, 03:00 pm   
Onsite
Service Contract
JMCE.6010: JMC Equipment - Service Contract 2021
JMC Equipment - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Juls
07/19/2021

Work Requested

Check GTA PRI Issues.
Work Requested by: Mark Peredo

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Dave reported phones down this morning. Login remotely and restart services. Only extension to extension calls working. GTA PRI down, Patton GW showing wait signal. Contact GTA and PRI Circuit back up. Per GTA, they see an issue on their pedestal side. GTA Tech will be onsite tomorrow to resolve issue at pedestal.
Work Completed Technician Check-in Check-out Actual Hrs
1 Dave reported phones down this morning. Login remotely and restart services. Only extension to extension calls working. GTA PRI down, Patton GW showing wait signal. Contact GTA and PRI Circuit back up. Per GTA, they see an issue on their pedestal side. GTA Tech will be onsite tomorrow to resolve issue at pedestal. Kevin Hsueh
07/19/2021 02:52 pm 07/19/2021 03:30 pm 00:38

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
07/20/2021 03:45 pm Updated status to Closed Jessica L.
07/20/2021 09:06 am Updated status to Submitted for Invoicing Chu H.
07/20/2021 09:06 am Approved. Chu H.
07/19/2021 03:21 pm Updated status to Pending Approval Kevin H.
07/19/2021 03:21 pm Service Completed Kevin H.
07/19/2021 03:20 pm Check-out 07/19/2021 03:30 pm Kevin H.
07/19/2021 03:20 pm Work Order Tasks Added Kevin H.
07/19/2021 03:20 pm Updated status to Service Completed Kevin H.
07/19/2021 03:15 pm Customer Signature Posted Kevin H.
07/19/2021 03:11 pm Arrived 07/19/2021 03:11 pm Kevin H.
07/19/2021 02:52 pm Check-in 07/19/2021 02:52 pm Kevin H.
07/19/2021 02:47 pm Updated status to Scheduled Kevin H.
07/19/2021 02:47 pm Assigned: Kevin Hsueh Kevin H.
07/19/2021 02:47 pm Created workorder. Kevin H.

Attachments 1

Filename
W38628