DSI WebApp

W38992 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

12/14/2021, 02:00 pm

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

TRMA.6010: TRMA - Service Contract 2021

Rates:

TRMA - Service Contract 2021 [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

0

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Crystal Marasigan

Customer Signature:

Yes

Print Name:

Kyoko

Date Signed:

12/15/2021

Work Requested

Troubleshoot VPN

Work Requested by: Chona Cabedo

Items Dropped Off 1

	Item	Serial Number	Notes
1	Dell Laptop	JB83YP1	No power cord

Work Completed 2

Summary of Tasks

Deliver Michael's Dell laptop to TRMA. gave laptop to Kyoko.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Setup TRMA VPN Connection on Michael's Dell laptop. Test connect to VPN connection successfully. Setup TMakio profile on Dell laptop. Laptop will be delivered to TRMA tomorrow morning.	Kevin Hsueh	12/14/2021 02:30 pm	12/14/2021 03:20 pm	00:50
	2	Deliver Michael's Dell laptop to TRMA. gave laptop to Kyoko.	Kevin Hsueh	12/15/2021 08:06 am	12/15/2021 08:37 am	00:31

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 21

Date/Time	Comment	Tech
12/15/2021 03:42 pm	Updated status to Closed	Jessica L.
12/15/2021 10:46 am	Updated status to Submitted for Invoicing	Chu H.
12/15/2021 10:46 am	Approved.	Chu H.
12/15/2021 08:40 am	Updated status to Pending Approval	Kevin H.
12/15/2021 08:40 am	Service Completed	Kevin H.
12/15/2021 08:38 am	Check-out 12/15/2021 08:37 am	Kevin H.
12/15/2021 08:38 am	Work Order Tasks Added	Kevin H.
12/15/2021 08:38 am	Updated status to Service Completed	Kevin H.
12/15/2021 08:31 am	Customer Signature Posted	Kevin H.
12/15/2021 08:06 am	Check-in 12/15/2021 08:06 am	Kevin H.
12/14/2021 03:21 pm	Check-out 12/14/2021 03:20 pm	Kevin H.
12/14/2021 03:21 pm	Updated status to In Progress	Kevin H.
12/14/2021 03:20 pm	Check-in 12/14/2021 02:30 pm	Kevin H.
12/14/2021 03:20 pm	Modified workorder.	Kevin H.
12/14/2021 03:20 pm	Updated scheduled date/time from 12/14/2021 11:51 am to: 12/14/2021 02:00 pm	Kevin H.
12/14/2021 03:20 pm	Updated status to Scheduled	Kevin H.
12/14/2021 03:20 pm	Updated Estimated Service Time (hrs) to	Kevin H.
12/14/2021 11:54 am	Added customer equipment.	Crystal M.
12/14/2021 11:54 am	Updated status to Pending Schedule	Crystal M.
12/14/2021 11:54 am	Assigned: Kevin Hsueh	Crystal M.
12/14/2021 11:54 am	Created workorder.	Crystal M.

Attachments 2

Filename
Items Received Kyoko Mabuchi 12/14/2021 11:54 am
W38992

Work Orders