DSI WebApp

W40190 Closed

Customer/Point of Contact:

Guam Department of Education
Judith Won Pat

Scheduled Date/Time:

03/17/2023, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.5007: Promethean Firmware Updates 2022

Rates:

Promethean Firmware Updates 2022 [TOTAL ANNUAL HOURS: 200]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

KaeAna Dee Camacho

Customer Signature:

Yes

Print Name:

Kimberly Torres

Date Signed:

03/17/2023

Work Requested

Manually update firmware for panel at PC Lujan

Work Requested by: Judith Won Pat

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Reflashed and updated firmware for panel at PC. Tested various HDMI connections to see if flickering issue continued

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Reflashed and updated firmware for panel at PC. Tested various HDMI connections to see if flickering issue continued	KaeAna Dee Camacho	03/17/2023 09:02 am	03/17/2023 10:50 am	01:48

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
03/20/2023 09:26 am	Updated status to Closed	Jessica L.
03/17/2023 06:02 pm	Updated status to Submitted for Invoicing	Chu H.
03/17/2023 06:02 pm	Approved.	Chu H.
03/17/2023 12:50 pm	Updated status to Pending Approval	KaeAna D.
03/17/2023 12:50 pm	Service Completed	KaeAna D.
03/17/2023 10:55 am	Customer Signature Posted	KaeAna D.
03/17/2023 10:50 am	Check-out 03/17/2023 10:50 am	KaeAna D.
03/17/2023 10:50 am	Work Order Tasks Added	KaeAna D.
03/17/2023 10:50 am	Updated status to Service Completed	KaeAna D.
03/17/2023 09:02 am	Arrived 03/17/2023 09:02 am	KaeAna D.
03/17/2023 09:02 am	Check-in 03/17/2023 09:02 am	KaeAna D.
03/17/2023 06:44 am	Updated status to Scheduled	KaeAna D.
03/17/2023 06:44 am	Assigned: KaeAna Dee Camacho	KaeAna D.
03/17/2023 06:44 am	Created workorder.	KaeAna D.

Attachments 1

Filename
W40190

Work Orders